Learn how to configure and publish to a RoboHelp Server.

What is RoboHelp Server

Adobe RoboHelp Server 10 is a server-based Help solution that provides real-time end-user feedback on your Help and knowledgebase. Generate the output of your project in RoboHelp and then publish the output to a RoboHelp Server. RoboHelp Server gathers and logs data about what questions users ask while searching content and how users navigate through topics. Results are displayed in an easy-to-view graphical format for quick interpretation.

How to publish to RoboHelp Server

To publish to RoboHelp Server, first setup a publishing profile providing information about the RoboHelp Server instance. RoboHelp supports WebHelp and Responsive HTML5 output types. You can publish content from the Output Presets panel. Edit a WebHelp or a Responsive HTML5 output preset and select the publish profiles you want to use. Then publish content to RoboHelp Server.

Configure a publish profile for RoboHelp Server

You must create and configure a profile before publishing your output to RoboHelp Server. To create and configure a profile:

  1. Choose Edit > Publish Profiles.

    The Publish Settings dialog box opens. 

  2. Click  to create a new profile.

  3. In the Server Type field, select the type of server as RoboHelp Server. Default is SharePoint Online.

    Other fields in the dialog box change based on the server type selected.

  4. For the RoboHelp Server server type, do the following:

    • Name Shows the default profile name. Modify the name if required.
    • Address Specify the address of the Robohelp server to which you want to publish your projects. The address must be in the following format:
      http://<server-name>:<port-number>/<context-name>/server
      • server-name: The host name or IP address of the machine on which RoboHelp Server is setup. If its on the same machine, you can specify localhost as server name.
      • port-number: (Optional) The port on which RoboHelp Server is running. Default is 8080. If you are using port 8080, specify it here. However, if you are using the default ports for HTTP or HTTPS protocols, you need not provide the port number. For example, the default port for HTTP is 80. So if you are using HTTP and port 80, you need not provide the port number. 
      • context-name: The context to which you want to publish. Default is robohelp. 

    For example, http://localhost:8080/robohelp/server.

    Note:

    By default, RoboHelp Server uses the http protocol. For the https protocol, use the following format:
    https://<server-name>:<port-number>/<context-name>/server

    • User ID and Password Enter your credentials.
    • Areas Select an area on the server on which you want to publish content. To refresh areas, click .
  5. Click Save.

    RoboHelp saves the profile and displays the profile name under the Profiles column. To edit a profile, click the profile name and edit its fields. To delete a profile, click  against it.

Publish to a RoboHelp Server

You can configure a WebHelp or a Responsive HTML5 output preset to link it to the RoboHelp Server profile, and then publish your content to the RoboHelp Server. You can publish content to multiple RoboHelp Servers.

  1. Click the Output tab in the standard toolbar. Output Presets is the default selection in the Output toolbar. 

  2. In the Output Presets panel, double-click an output preset to edit it. 

  3. In the output preset editor, click the Publish tab to view the servers created across projects.

    You can also edit server information in the Publish Profiles dialog box, which you can launch by clicking 

  4. Select the profiles (servers) to which you want to publish content.

  5. Select Republish All to republish entire content. If this field is not selected, RoboHelp publishes only updated content since the previous publish, not the entire content.

  6. To publish to the selected profiles (servers), click the output preset and then click  in the standard toolbar. Or right-click the output preset and click Publish.

    If you selected multiple RoboHelp Servers, RoboHelp publishes to RoboHelp Servers in a sequence. Two prompts appear, one displays publishing information (such as the file being published, preset name, and server name) and the other displays publishing status.

    Note:

    RoboHelp creates log files at %/AppData/%/Local/Temp/RHTMP. To view log files, right-click the output preset and click View Publish Log. If you published content to multiple servers, the log file shows publishing information (success or failure and errors) about all servers.

  7. To view published content, click  in the Results column against the published profile.

    If publishing fails, the Results column does not show the  icon. 

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