Basic troubleshooting steps to fix issues in Bridge

Error: Unable to reach Adobe servers

When you try to install, update, or launch Adobe Bridge, you get the following error:

Solution

Try the following solutions to resolve this issue:

1. (Windows 7 only) Enable Transport Security Layer (TLS) 1.2

If you received this error on Windows 7 that uses older TLS 1.0 or TLS 1.1. protocol, enable TLS 1.2 update.

2. Check and install pending Operating System updates

Check for updates for your operating system and install the updates, if any. Some operating system updates may restrict outgoing Internet connectivity for security reasons. For more information, see:

• How to get an update through Windows Update
• Update Windows 10
• How to update the software on your Mac