If you see a Missing Fonts message upon opening a file in one of your desktop applications, this means that the file uses fonts that you don’t currently have on your computer. If you proceed without resolving the missing fonts, a default font will be substituted in. Since this affects the appearance of the document — sometimes dramatically so — we recommend resolving the missing fonts.
You need to be connected to the internet, and logged in to the Creative Cloud desktop application. For applications with Typekit fully integrated (such as InDesign, Photoshop, and Illustrator) the missing fonts window will indicate any missing fonts that can be synced from Typekit.
Once the fonts have synced from Typekit, they will be applied automatically to the text in your document. You can then continue working with the text as usual.
If there is any problem syncing the font from Typekit, you will see an error message in the Missing Fonts dialog and in the Creative Cloud desktop application.
If you see a different error or encounter another problem with font syncing, consult our troubleshooting guide for suggestions.
For applications that don’t have a Typekit integration built in, you will see a variety of different messages when fonts are missing from the document. (Some applications may not have a missing fonts alert, and will simply replace the fonts automatically with defaults.)
To browse or search the Typekit library for the missing fonts, go directly to Typekit.com in a web browser and log in with your Adobe ID. You can sync new fonts directly from the website, and the Creative Cloud desktop app will make them available to any applications on your machine.
You may need to restart the application after syncing new fonts before they show up in the font menu.
If you’ve browsed Typekit and cannot find the font you need, it may be available to purchase from a font reseller, such as Fontspring. Otherwise, select suitable replacement fonts from Typekit or from the fonts that you have installed locally on your computer.
Most issues with font syncing can be resolved by reviewing these steps.
If restarting the application doesn’t do the trick, this guide walks through a few other things you can try.
Fonts you have synced from Typekit are managed through your Typekit account and the Creative Cloud desktop application. The synced fonts aren’t installed on your computer the same way that your local fonts are, so they won’t show up in your font management software or in the system fonts folder.