If you see a Missing Fonts message upon opening a file in one of your desktop applications, this means that the file uses fonts that you don’t currently have on your computer. If you proceed without resolving the missing fonts, a default font will be substituted in. Since this affects the appearance of the document — sometimes dramatically so — we recommend resolving the missing fonts.

Use Typekit to replace missing fonts

You need to be connected to the internet, and logged in to the Creative Cloud desktop application. For applications with Typekit fully integrated (such as InDesign, Photoshop, and Illustrator) the missing fonts window will indicate any missing fonts that can be synced from Typekit.

Missing Fonts window in InDesign

Use the checkboxes to indicate which fonts you would like to sync, and then click Sync Fonts.

Successful font sync window in InDesign

Once the fonts have synced from Typekit, they will be applied automatically to the text in your document. You can then continue working with the text as usual.

If there is any problem syncing the font from Typekit, you will see an error message in the Missing Fonts dialog and in the Creative Cloud desktop application.

Error message: “A font with the same name is already installed”

Error message: “Unable to sync one or more fonts”

If you see a different error or encounter another problem with font syncing, consult our troubleshooting guide for suggestions.

For desktop applications without Typekit integration

For applications that don’t have a Typekit integration built in, you will see a variety of different messages when fonts are missing from the document. (Some applications may not have a missing fonts alert, and will simply replace the fonts automatically with defaults.)

Missing font alert in Keynote presentation software

To browse or search the Typekit library for the missing fonts, go directly to Typekit.com in a web browser and log in with your Adobe ID. You can sync new fonts directly from the website, and the Creative Cloud desktop app will make them available to any applications on your machine.

You may need to restart the application after syncing new fonts before they show up in the font menu.

Synced fonts appear in the font menu in Word

What if the font isn't on Typekit?

If you’ve browsed Typekit and cannot find the font you need, it may be available to purchase from a font reseller, such as Fontspring. Otherwise, select suitable replacement fonts from Typekit or from the fonts that you have installed locally on your computer.

Troubleshooting guides

General troubleshooting guide for font syncing

Most issues with font syncing can be resolved by reviewing these steps.

Why isn’t the font I synced from Typekit available in the font menu?

If restarting the application doesn’t do the trick, this guide walks through a few other things you can try.

Why don’t my synced fonts show up in my font manager?

Fonts you have synced from Typekit are managed through your Typekit account and the Creative Cloud desktop application. The synced fonts aren’t installed on your computer the same way that your local fonts are, so they won’t show up in your font management software or in the system fonts folder.

The font I need is in the Typekit library, but it says I need to upgrade

Confirm first that your Creative Cloud plan gives you access to the fonts you need. If you’re logged in with a free Creative Cloud plan, you will only be able to use the fonts in the Limited library on Typekit.

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