In Adobe Acrobat or Acrobat Reader, choose Edit > Preferences.
Last updated on
25 Jun 2021
Error 10:10 is displayed while trying to view PDF in Internet Explorer using Adobe Acrobat or Acrobat Reader plug-in
While viewing a PDF in Internet Explorer using Adobe Acrobat or Acrobat Reader plug-in, the following error message is displayed: "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (10:10)".
Workaround: Enable the protected mode in Adobe Acrobat or Acrobat Reader
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In the Categories list on the left, select Security (Enhanced).
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In the Sandbox Protections section, select Enable Protected Mode At Startup, and then click OK.
Adobe MAX
The Creativity Conference
Oct 14–16 Miami Beach and online
Adobe MAX
The Creativity Conference
Oct 14–16 Miami Beach and online