The document shows the procedures to customize managed packages for the Creative Cloud desktop app.

As an admin on the Adobe admin console, you have the options to decide how your end users will interact with the Creative Cloud apps and services that you make available to them. For example, you can choose to either install apps and updates on end-user computer, or you can allow your end users to do this. Or you could choose to enable users to sign into Creative Cloud via the browser on their computers.

Use the following setup and installation customization methods:

Creative Cloud Desktop options in the Create package workflow:

Manage how end users install and / or update apps, disable file syncing of end-user computers, and enable browser-bsaed sign-in.

Using ServiceConfig.xml:

Enable or disable the Apps panel on the Creative Cloud desktop app.

(Legacy) Using Creative Cloud Packager:

Manage how end users install and / or update apps.

Caution:

Creative Cloud Packager cannot be used to create packages that include CC 2019 apps or later. Learn More.

Creative Cloud Desktop options

Use this method to apply customization options using packages created from the Adobe admin console. This means that the customization options that you set during package creation will be applied to all machines on which that package is deployed.

Enable self-service install

When you create and deploy packages to end-user computers, the Creative Cloud desktop app is installed on the computers as part of the deployment. By default, users can then go to the Apps tab in the Creative Cloud desktop app to install and update apps on their computers on their own.

Use the Enable self-service install option to allow (enable Apps panel) or disallow (disable Apps panel) users in this product profile to install apps and updates.

If you allow users to install apps and updates, you can also choose to show or hide older version of apps in the Creative Cloud desktop app. For example, you may want to prevent users from installing older versions of apps.

Note: If you uncheck this option, users will have no means to install or update apps on their own.

Enable self-service install

As an end user, now you can:

  • Download, install, and update your apps through the Apps tab.
  • Choose fonts from hundreds of type foundries in Adobe Fonts.
  • Organize and share your files in the Your work tab.
  • Change the install language, launch settings, auto-update options, notifications

For more, see Manage apps and services with the Creative Cloud desktop app.

Creative Cloud Desktop app

Allow non-admins to update and install apps

As an Admin, if you've used the above option (Enable self-self install) to enable your end users to install and update apps on their computers, you might still need to provide them administrative privileges on their computer. End users may or may not have operating system level administrative privileges on their computers. This implies that even if you choose the Enable self-service install option, they may still not be able to install or update apps on their computers.

To enable users to install and update apps on their computers, you will need to choose both the options: Enable self-service install and Allow non-admins to update and install apps.

Allow non-admins to update and install apps

Note:

  • The Allow non-admins to update and install apps option is only available if you choose the Enable self-service install option.
  • Also, you may choose the Enable self-service install option and not choose the Allow non-admins to update and install apps option. In this case, only users with administrative privileges to install apps on their computes, will be able do so.

Disable file syncing

As an Admin, you can choose to disable Creative Cloud file syncing on your end-user computers. By default, file syncing is enabled. However, disabling this option is useful when you're deploying packages in a test environment. For example, if you're testing for deployment scenarios, you do not require, a potentially large number of the files to sync across devices.

Disable file syncing

If file sync is enabled (default): As an end user, if your Admin has allowed file syncing for your enterprise or teams Creative Cloud account, the Adobe Creative Cloud desktop app will keep all the assets in sync. You can preview many creative asset types directly in a web browser on your computer, tablet, or smartphone. These asset types include: Adobe Fonts, file formats such as PSD , AI, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, and many others.

Browse your assets in the Files category using Your Work.

For more, see Browse, sync, and manage assets.

Browse assets

If file sync is disabled: As an end user, if your Admin has disallowed file syncing for your enterprise or teams Creative Cloud account, most of your assets are not synchronized across devices. Adobe Fonts and libraries will continue to sync. As a practice, we do not recommend disabling file sync. However, this feature is provided, usually, for admins in enterprises and teams to test their deployments.

Enable browser-based login

As an Admin, when you create and deploy packages, your end users need launch the Creative Cloud Desktop app to get started with Adobe products and services. When users launch the app, they are required to sign in.

By default, users will need to sign in using the Creative Cloud desktop app. However, you can choose to redirect users to sign in via the browser.

To ensure users sign-in via the browser, choose Enable browser-based login.

Enable browser-based login

As an end user, if you aren't already signed in, when you launch the Creative Cloud desktop app, you are immediately redirected to sign in via your default browser.

After you sign in, you are prompted with this message:

Successful browser sign-in

When you go back to the Creative Cloud desktop app, default panel is displayed.

Using ServiceConfig.xml

Enable self-service install

When you create and deploy packages to end-user computers, the Creative Cloud desktop app is installed on the computers as part of the deployment. By default, users can then go to the Apps tab in the Creative Cloud desktop app to install and update apps on their computers on their own. 

Use the ServiceConfig.xml file to allow (enable Apps panel) or disallow (disable Apps panel) users in this product profile to install apps and updates.

Note: If you uncheck this option, users will have no means to install or update apps on their own.

  1. Locate or create the ServiceConfig.xml file:

    • Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
    • macOS/Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml
  2. In the file, locate the <visible> element and change the content to True or False (Default) to enable or disable the Apps panel.

    <config>

        <panel>

            <name>AppsPanel</name>

            <visible>false</visible>

        </panel>

    </config>

(Legacy) Using Creative Cloud Packager

Use this method to apply customization options using packages created from Creative Cloud Packager. This means that the customization options that you set during package creation will be applied to all machines on which that package is deployed.

When you create and deploy packages to end-user computers, the Creative Cloud desktop app is installed on the computers as part of the deployment. By default, users can then use the Creative Cloud desktop app to install and update apps on their computers on their own. However, using the Show Applications & Updates via the Apps Panel option you can allow or disallow users from installing app and updates using the Creative Cloud desktop app.

If you uncheck this option, users will have no means to install or update apps on their own.

Customize using Packager

When you disable the Apps panel, the end users see a message in the Apps tab that says- You don't have access to manage apps.

Follow the steps to enable or disable the Apps panel using the ServiceConfig.xml:

Note:

To see the change in the Creative Cloud desktop app on the users' computers, you must sign out of the Adobe account and sign back in.

Allow or disallow end users to update and install apps

You can choose to allow or disallow your end users to update and install apps on their computers. See how to do it for packages created using the Adobe Admin Console or the Creative Cloud Packager.

Using Adobe Admin Console

In the Admin Console, go to Packages > Create a Package > Managed Package > Options section. Then, deselect the Allow non-admins to update and install apps check box to disallow self-service for end users.

Allow or disallow end users to update and install apps

Using Creative Cloud Packager

Self-service for end users is disallowed by default for packages created using the Creative Cloud Packager. To enable, go to the Package Details dialog and select Elevated Privileges.

Customize using Packager

Using ServiceConfig.xml

Follow the steps to allow or disallow your end user to update and install apps on their computers.

  1. Locate or create the ServiceConfig.xml file:

    • Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
    • macOS/Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml
  2. In the file, locate the <feature> element and set the content of the <enabled> child element to True or False (Default) to enable or disable Elevated privileges.

    <feature>

      <name>SelfServeInstalls</name>

      <enabled>true</enabled>

    </feature>