Connect 9 Add-in support for Chrome browser

When will Windows Adobe Connect 9 Add-in be compatible with Chrome browser’s default PPAPI Flash Player Plug-in?

The Windows version of Adobe Connect 9 Add-in will be compatible with Adobe Connect 9.0.3 and Chrome version 25.

When will Mac Adobe Connect 9 Add-in be compatible with Chrome browser’s default PPAPI Flash Player Plug-in?

The Mac version of Adobe Connect 9 Add-in will be compatible with Adobe Connect 9.0.4 and Chrome version 26. Until then, use one of the workarounds mentioned in the following TechNote:

http://helpx.adobe.com/adobe-connect/kb/google-chrome-browser-incompatibility.html

When will Adobe Connect 8 Add-in be compatible with Chrome browser’s default PPAPI Flash Player Plug-in?

As of now, there are no plans to make it compatible. Use one of the workarounds mentioned in the following TechNote:

http://helpx.adobe.com/adobe-connect/kb/google-chrome-browser-incompatibility.html

Remaining discussion applies to Windows/Chrome 25 browser/Adobe Connect 9.0.3 and Mac/Chrome 26 browser/Adobe Connect 9.0.4

After upgrading to Adobe Connect 9.0.3, what will be the user experience for someone using Chrome 25 browser on Windows? After upgrading to Adobe Connect 9.0.4, what will be the user experience for someone using Chrome 26 browser on Mac? 

Irrespective of whether Add-in is installed, the meeting will open in the Chrome browser (and not in the Add-in) initially. Upon calling screen share, the following familiar dialog appears:

When you click Yes, a yellow toolbar appears.

Only after clicking Allow, does the Add-in download proceed. Then the meeting opens in the Add-in.

After closing the Add-in, will future meeting automatically open in Add-in?

Yes, provided meeting is on same Adobe Connect site.

What if meeting is being opened on another Adobe Connect site?

In that case, the meeting opens in browser and the above steps are repeated.

Suppose that the Add-in is successfully downloaded after clicking “Allow” in the yellow toolbar. Then the Add-in is uninstalled. Will yellow toolbar be displayed again for same Adobe Connect site?

No.

What happens if “Deny” is accidentally clicked?

In this case, the Add-in doesn't download. And, all future attempts on same Adobe Connect site also fail with the following dialog box:

The yellow toolbar isn't displayed again to give users chance to click Allow.

In this case, how can the Add-in be downloaded?

Modify the Chrome Browser Settings as follows:

• Type chrome://settings/contentExceptions#ppapi-broker
• A dialog like the following appears:

• Remove the entry with “Block” behavior by moving the mouse over it.
• Click  Done.