Adobe Connect provides an online Connection Test for troubleshooting connection problems with your Adobe Connect Meeting. This utility tests the four key components for a successful meeting experience:
- Flash Player version
- Network connectivity to the Adobe Connect Server
- Available bandwidth
- Acrobat Connect Meeting Add-in version
You can access this utility inside the meeting room by choosing Help > Troubleshooting. You can also access the test at the following URL: https://admin.adobeconnect.com/common/help/en/support/meeting_test.htm.