Adobe Connect provides an online Connection Test for troubleshooting connection problems with your Adobe Connect Meeting. This utility tests the four key components for a successful meeting experience: 

  •  Flash Player version
  • Network connectivity to the Adobe Connect Server 
  • Available bandwidth 
  • Acrobat Connect Meeting Add-in version 

You can access this utility inside the meeting room by choosing Help > Troubleshooting. You can also access the test at the following URL:  https://admin.acrobat.com/common/help/en/support/meeting_test.htm.

  

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