Adobe Connect 12.11.1 Release Notes

This document contains details about the Adobe Connect 12.11.1 release, including release dates, technical requirements, upgrades, improvements, and known issues.

Overview

Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.

Adobe Connect 12.11.1 is a minor release introducing new features, improvements to existing features, greater accessibility, and fixes to known issues.

Release dates

Adobe Connect 12.11.1 will roll out in the following phases:

Environment Update
Hosted services Upgrades will begin on 11th Apr, 2026. See Adobe Connect Downloads and Updates to determine the upgrade date for your account.
On-premise deployments A patch for the 12.11.1 release will not be available for on-prem installations. The on-prem patch for Adobe Connect 12.12 release will include all the improvements and fixes introduced in 12.11.1.
Managed services Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade.

What's new in Adobe Connect 12.11.1

Improved Audio and Video Quality

Enhanced the underlying real-time audio and video delivery architecture to improve:

  • Audio clarity and stability
  • Camera video consistency
  • Screen sharing performance
  • Resilience under varying network conditions

These improvements are available automatically to all rooms that have Enhanced Audio/Video enabled, with no configuration changes required from hosts or administrators.

Mandatory Application Update Required
  • Users will be prompted to update their desktop and mobile applications the first time they join a session on an account upgraded to 12.11.1. 
  • The updated applications will remain compatible with sessions on Adobe Connect 12.11 and earlier versions.

Chat Pod: New message nudge

Attendees who scroll up in the Chat Pod will now see a visual indicator when new messages arrive, along with a “Scroll to Bottom” shortcut to quickly return to the latest messages.

Poll Pod: Default results format updated

The default poll results broadcast format is now "Show as % Only". This was "Show as both" (number and percentage) earlier. Hosts can still choose to display absolute vote counts if desired from the Poll pod menu -> Result format.

Clear Content from Pods extended to breakout rooms

The “Clear content from pods” feature now allows host to reset pod content in breakout rooms also, simplifying room reuse across sessions. 

Admin Control: Custom Pod Sharing Restrictions

Admins can now restrict hosts from uploading custom pod files directly through the Share Pod. When enabled, hosts can only use custom pods approved and made available via the Custom Pod marketplace (by account admins). 

This capability is managed from Admin > Compliance and Control > Client settings > Custom Pod Settings > “Allow users to add custom pods by sharing pod files (.pod or .zip) through Share Pod. This does not control the addition of custom pods from the marketplace”.

Available only on Adobe Connect Hosted environment

Custom pod marketplace is not supported for On‑Premise and Managed Services deployments.

UX Refinements & Other Improvements

  1. Expanded recording playback area
    The playback viewing area for recordings has been increased. This restores screen real estate that was reduced in the 12.11 release and improves content visibility during playback.
  2. Mirroring no longer applies to virtual backgrounds
    When a user enables camera mirroring, only their live camera feed will be mirrored. Virtual backgrounds will remain unmirrored and display correctly to other participants, as intended.
  3. Multiple hyperlinks within a single pptx text box
    An issue has been resolved where all hyperlinks contained within a single text box in a PowerPoint file uploaded to the Share Pod would incorrectly redirect to the same URL (the last link in the text box). Each link will now redirect to its correct destination.
  4. Improved rendering of math equations in PPTX file
    Multiple fixes have been made to improve how mathematical equations are rendered in PowerPoint files uploaded to the Share Pod.
  5. Q&A cards open by default for participants
    All Q&A cards in the Q&A Pod will now be expanded by default for participants, as well as in the participant view for hosts and presenters. Attendees may choose to minimize individual cards as needed.
  6. Recording anonymization: camera pod display name subtitles hidden
    When a recording has been anonymized, camera pod display name subtitles will now be automatically hidden to maintain anonymity for all viewers of the recording.
  7. Quiz Pod: Smarter submit button behavior
    To reduce inadvertent early submissions, the Submit button will appear enabled but in grey on all questions except the last. On the final question, the button will appear in blue. Participants may still choose to submit before navigating through all questions, but the updated visual treatment reduces unintended clicks.
  8. Enter key in Q&A pod now inserts a new line
    When replying to a question in the Q&A pod, pressing Enter will now insert a new line. Hosts must explicitly select Reply publicly or Reply privately to send the response. This prevents accidental submission of incomplete replies.
  9. Accessibility improvements across rooms and connect central
    Multiple fixes have been made to improve accessibility across the in-room experience as well as in Connect Central.

System requirements

For the latest system requirements, see the Adobe Connect Technical Specifications page.

Upgrade paths for on-premise deployments

Here are the prerequisites for this release:

  • From Adobe Connect 11.x, upgrade to Adobe Connect 12.11 before applying this patch
  • From Adobe Connect 12.x, upgrade to Adobe Connect 12.11 before applying this patch

Issues resolved in server version 12.11.1

Issue Tracking Number

Issue Description

4173071 Resolved an issue that prevented administrators from moving meeting rooms from the Shared Meetings folder to a specific user’s Meeting folder. The system incorrectly indicated that no subfolders existed under the selected user folder, blocking the move operation.
4172653 Fixed an issue where the Ctrl/Cmd + F9 keyboard shortcut did not switch between pods as expected.
4172647 Addressed a problem in the Connect desktop application where using the Draw tool followed by scrolling with the Hand tool caused shared documents to flicker and automatically readjust size.
4172361 Resolved an issue in the Share pod where scrollbars were unavailable for multi-page PDF documents until Fit Width or manual zoom was selected. Scroll functionality now works consistently, including when Fit Page is applied.
4172344 Improved PowerPoint conversion to ensure Cambria Math equations render accurately in uploaded presentations.
4172167 Fixed an issue where subtitles were missing when creating a meeting from a template containing a ZIP upload (MP4, VTT, and info.json). Subtitles are now retained in meetings created from such templates.
4171890 Resolved an issue where multiple hyperlinks within a single PowerPoint text box all redirected to the last link on the slide. Each hyperlink now correctly points to its intended destination.

 

Adobe, Inc.

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