Last updated on
Oct 28, 2026
This document contains details about the Adobe Connect 12.12.2 release, including release dates, technical requirements, upgrades, improvements, and known issues.
Overview
Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. View www.adobe.com/products/adobeconnect.html for an overview of Adobe Connect.
Adobe Connect 12.12.2 is a minor release introducing new features, improvements to existing features, greater accessibility, and fixes to known issues.
Release dates
Adobe Connect 12.12.2 will roll out in the following phases:
| Environment | Update |
|---|---|
| Hosted services | Upgrades will begin on 29th Nov, 2026. View Adobe Connect Downloads and Updates to determine the upgrade date for your account. |
| On-premise deployments | A patch for the 12.12.2 release will not be available for on-prem installations. The on-prem patch for the next release will include all the improvements and fixes introduced in 12.12.2. |
| Managed services | Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade. |
System requirements
View Adobe Connect Technical Specifications page for the latest system requirements.
Issues resolved in server version 12.12.2
Issue Tracking Number |
Issue Description |
|---|---|
| 4153094 | Resolved an issue where noise suppression couldn't suppress the background voice in a session |
| 4171850 | Resolved an issue where custom pod tab color to remained static instead of opaque |
| 4172666 | Resolved an issue where Event content replacement was not reflected during playback |
| 4173161 | Resolved an issue where Transcript filename lookup was using an incorrect course id instead of recording id |
| 4173467 | Resolved an issue in the dialout test for custom audio provider (non toll free) |
| 4181580 | Resolved an issue where when host request the participant to share screen it opened in the pre-occupied share pod where content (PPT, PDF etc) is already shared |
| 4181765 | Resolved an issue where poll pod was stuck on view votes for demoted participant |
| 4182431 | Resolved an issue where PDF file was cropped in connect recordings |
| 4182259 | Resolved an issue where custom "Forgot Password" label was not reflected on event registration/login Pages |
| 4182140 | Resolved an issue where the first PDF slide was mirrored in connect recording |
| 4182443 | Resolved an issue where closed caption transcript was not loading in the recording |
| 4183194 | Resolved an issue where Image in the shared PDF file displayed like reflection |
| 4184102 | Resolved an issue where in a session participants experienced delays in joining a webinar |
| 4184024 | Resolved an issue where in a session users received an error when they tried to join the meeting |
| 4184429 | Resolved an issue where host was unable to see participant speaking status in breakout rooms |
| 4184361 | Resolved an issue where a recording showed an error during playback |
| 4184380 | Corrected a documentation issue in Adobe connect 12.12 installation guide |
| 4184409 | Resolved an issue where mirrored image was shown in room background at top of the room |
| 4184430 | Resolved an issue where there was an issue showing right licenses in Account page |
| 4184793 | Resolved an issue where for an event the reminder email was not received |
| 4186446 | Resolved an issue where engagement analytics dashboard didn’t show interactions report |
| 4186973 | Resolved an issue where a recording transcript showed inaccurate missing words |
