Use the Adobe Connect application for seamless access to meeting room functionalities.

Adobe Connect offers multiple ways to collaborate and attend remote sessions. You can use the Adobe Connect application for desktop with Windows and Mac OS, and Adobe Connect for mobile in Android and iOS. 

The stand-alone Adobe Connect application for desktop replaces the old add-in, and is compatible with Adobe Connect 9 and later versions.

Note:

You can download the Adobe Connect application for desktop from the Downloads and Updates page. See Install Adobe Connect application to know how to install it in various environments.

If you are an Adobe Connect 9 user, you can use the Adobe Connect application for experiences free of browser-based Adobe Flash Player plug-ins. Or, you can continue to attend Adobe Connect sessions in browsers with limited functionality. The Adobe Connect application supports your customized login screen, but not the customizations on the Welcome screen.

Adobe Connect application Welcome screen
Adobe Connect application Welcome screen

A. Lists up to 20 recently visited meeting room URLs B. Lists the bookmarked meeting room URLs for quick access C. Launches the meeting room D. Bookmarks the meeting room and displays it in the Favorites tab 

Adobe Connect in browser can not support the following scenarios. Use the Adobe Connect application for desktop for:

Note:

If you are a Presenter or a Host, install the Adobe Connect application before you attempt to upload content or share your screen, to avoid a wait when a meeting is in progress.

If you have launched a meeting in a browser, append ?proto=true to the meeting room URL to launch it in the Adobe Connect application. For example, https://www.example.com/meeting_name?proto=true.

Note:

Use Adobe Connect application to access meetings, seminars, recording, and content. Use a browser to access URLs of events and of the PPT or PPTX files uploaded to the Content Library.

Install the Adobe Connect application

Install the Adobe Connect application (and other updates) from the Downloads and Updates page. The Adobe Connect application works only for Connect 9 and later versions.

Installation of the Adobe Connect application does not require administrative privileges. The stand-alone installer installs the application inside a custom directory structure as opposed to the system directory structure. Your Adobe Connect account administrator can make it mandatory to install the Adobe Connect application to join a meeting, a training, or a webinar.

Note:

Close all the running instances of the application before installing a newer version.

The Adobe Connect application also supports lightning installation or upgrade path.

Deploy the Adobe Connect application in an enterprise

The Adobe Connect application works only for Connect 9 and later versions. You can centrally deploy the application across the enterprise through an MSI-based installer for Windows users. The push through MSI installer installs the application for all users setup on the machine. The application prompts you to log out and relogin to complete the installation.

Use the Adobe Connect application with roaming profile

If the Adobe Connect application is installed with roaming profiles, the application and its shortcut are copied to the new machine. However, you must manually launch the application the first time on the new machine. If you uninstall the application, registry entries are removed only from the machine on which you initiated the uninstallation.

Recommendations for using the Adobe Connect application

  • If you are a presenter or a host, test your computer and network connections before a meeting begins. Run the Adobe Connect diagnostic test. 
  • Bookmark your frequently visited meeting room URLs for quick access; use the Recents tab on the Welcome screen. You can launch a bookmarked meeting room from the Favorites tab.

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