Get all information about Connect meeting recordings. Learn how to make the recordings offline, edit recording, and manage recording files.

About recording meetings

A host can record a meeting or training session. When played back, the recording shows exactly what the attendees saw and heard. Everything that happens in the room is recorded, except for the Presenter Only area and breakout rooms. You can start and stop recording at any time, so you decide what content to record. A host can create a reference archive of meetings and make the recordings available to attendees.

When you record a meeting, consider the following:

  • If you use VoIP and the Video Pod to broadcast audio to meeting attendees, all audio is recorded automatically.

  • If you use the Universal Voice solution, you record the audio with the meeting. All telephone-based audio is recorded, and can be played back with the audio conference. The audio heard through computer speakers during an Adobe Connect session is played back. If the audio broadcasting was stopped during the session, users on a telephone can continue to talk and listen to each other, but they are not heard through computer speakers.

  • If you do not use Universal Voice, you can use your speakerphone and your computer microphone as recording devices. All audio input to your computer is captured and recorded but is not broadcast to participants. (Because audio is not directly integrated with the meeting in this case, the quality can be lower than using a direct method.)

  • If you use an integrated telephony adaptor, begin your recording from within Adobe Connect, not from a telephone key command.

  • The meeting recording is assigned a URL and added to the Recordings page associated with the meeting room in Adobe Connect Central. To play a recording, you need an Internet connection, the recording URL, and permission to view it.

Note:

Adobe Connect administrators can change recording settings to adhere to standards for governance. These settings affect how meetings and training sessions are recorded and what is recorded. For more information, see Working with compliance and control settings.

Record a meeting

Start recording a meeting

  1. If you have associated a universal voice audio profile with the meeting, choose Audio > Join Audio Conference.

  2. Choose Meeting > Record Meeting.

  3. In the Record Meeting dialog box, enter a name and summary for the meeting recording.

    A recording icon (red circle) appears in the menu bar to indicate that the meeting is being recorded.

    You can pause an ongoing recording. Anything you do in the live meeting during the time you pause the recording is not recorded.

Note:

If a problem occurs during the recording, an error message appears in the upper-right corner of the window. You can try to reconnect to the conference audio, record the meeting without audio, or stop recording the meeting.

Stop recording a meeting

  • From the Meeting menu, click Stop Recording.

The meeting recording is saved and is available for playback at any time.

About editing meeting recordings

After recording a meeting or training session, you can use the built-in editor to remove sections of the recording. The editor is useful if the recording contains periods of silence or unnecessary information. Following are some tips for editing recordings:

  • To edit a meeting or virtual classroom recording in the Content library, you must have Manage or higher permissions for the recording. If you created the meeting or virtual classroom, you have these rights by default.

  • To edit a recording under Meeting > Recordings or Training > Recordings, you must have Host permissions. You can create an index using time tags to enable participants to easily view and navigate through the recording. You can also edit/delete the existing auto-generated time tags.

    In addition, you can also create sections within a recording using chapter markers. You can hide the names of participant interacting over chat and retain the content of these interactions.

  • The last edited version of the recording is saved and includes all information from earlier editing sessions. The link to your recording does not change after editing. Users given the link and rights to access the recording see the most recent version saved, including any edits that were made.

  • Multiple users can open a recording in edit mode at the same time. However, after one user saves their changes, others editing at the same time receive an error when they try to save their changes.

  • In addition, you can also hide Chat Pod, Attendee Pod, or Q&A Pod or a combination of these pods. To protect the privacy of individuals, you can also hide the names of the attendees.

Hide some pods or names of attendees in a recording.
Hide some pods or names of attendees in a recording.

Note:

Adobe Connect administrators can change recording settings to adhere to standards for governance. These settings affect how meetings and training sessions are recorded and what is recorded. For more information, see Working with compliance and control settings.

Edit a recorded meeting

Editing a recording is useful if the recording contains sections of silence or unnecessary information that you want to remove before making the recording available.

  1. From the Adobe Connect Central home page, click Meetings or Training, and then click the meeting or classroom that includes the recording.
  2. Click Recordings.
  3. Click Edit Recording in the Actions pop-up menu, next to the recording that you want to edit.
  4. Simply click the Play button to watch the recording from the beginning, or first drag the progress marker to a specific location.
    Controls to edit meeting recordings.
    Controls to edit meeting recordings.

    A. Play button B. Progress marker C. Selection markers surrounding selection D. Cut E. Undo F. Volume control 
  5. Use the selection markers to specify the areas of the recording you want to remove, and click the Cut button.
  6. (Optional) At the left of the meeting window, click the triangle to show the Events Index pane, where you can Navigate to specific events in recordings.
  7. (Optional) To remove changes, click Undo to remove individual edits made you last saved, or Revert to Original to restore the recording to its original state.
  8. Remove any additional sections. When you have finished, click Save.

Note:

Adobe Connect administrators can change recording settings to adhere to standards for governance. These settings affect how meetings and training sessions are recorded and what is recorded. For more information, see Working with compliance and control settings.

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Convert and download recordings in MP4 or FLV format

In Adobe Connect 9.5, you can convert and download a recording offline in MP4 or FLV format. This conversion happens on your local system using the Adobe Connect add-in. On Mac, only one instance of add-in can be launched at a time so you cannot attend a meeting while creating an offline recording. On Windows, multiple instances of the add-in can be launched simultaneously so you can attend a meeting while converting one or more recordings offline.

Note:

The offline recording does not contain audio, if any, from the shared HTML content. Adobe Connect 9.5 onwards, HTML5 content created using Adobe Captivate 9 and Adobe Presenter 11 is supported in Virtual Classrooms and its recordings.

  1. Log in to Adobe Connect Central and locate the recording that you want to convert to MP4 format.

  2. Against the recording, click Actions to open the pop-up menu and click Make Offline. The recording is opened in the add-in along with a pop-up dialog.

  3. In the Offline Recording dialog, select MP4 or FLV as an output option. Also, select the quality using either the slider or by customizing the settings of the output by selecting Advanced Options.

    Dialog bog to set conversion options to create an offline recording.
    Dialog bog to set conversion options to create an offline recording.

  4. Optionally, to save the Advanced Options as the default, click the check box Set as default.

    Note:

    The set as default option is client-specific that means on a specific machine a user can continue to use set defaults. On a different machine, the system default (HD quality) remains.

  5. Click Proceed with Offline Recording. Browse and save the file in a local folder. The recording will play in the add-in and get converted to MP4 or FLV file. A dialog box pops up when the conversion has finished and provides the details of the actual recording. The actual quality and resolution of the generated MP4 file depends on your system resources and may be equal to or lower than the chosen settings. Check the pop-up dialog box at the end for the Resolution and the FPS achieved.

    Summary of the actual quality of the offline file created from a recording.
    Summary of the actual quality of the offline file created from a recording.

Make recording offline in FLV format (Adobe Connect 9.4)

If you want people who do not have access to an Adobe Connect server to view a meeting recording, create an offline version. The offline recording is saved as an FLV file, which can be viewed in FLV playback, and distributed via email, CD, or a server.

Note:

Creating an offline recording takes approximately the same amount of time as the duration of the original meeting recording.

You can minimize the offline recording window or view other windows on top of it without interfering with the contents of your recording.

  1. From the Adobe Connect Central home page, click Meetings or Training, and then click the meeting or classroom that includes the recording.
  2. Click Recordings.
  3. Next to the specific recording you want to use, click Make Offline.
  4. If Help text appears, click Proceed with Offline Recording. Then specify a location for the finished FLV file.

    The meeting begins playing, creating the offline file.

  5. As needed, click the Pause/Resume, Stop And Save, and Start New controls:
    • The Pause/Resume button temporarily stops the offline recording. This functionality can be useful if you must download a large file and do not want to strain system resources. When you click Resume, the recording continues from where it was paused. The finished recording is one continuous file regardless of how many times you paused and resumed recording.

    • The Stop and Save button ends the creation of a recording, which is useful if you want to record portions of a meeting as separate files. Click Start New to resume recording where you left off.

  6. When the recording process finishes, close the offline recorder window. (If the window is minimized, it closes automatically.)

Note:

Adobe Connect administrators can change recording settings to adhere to standards for governance. These settings affect how meetings and training sessions are recorded and what is recorded. For more information, see Working with compliance and control settings.

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Play back a recorded meeting

A host or presenter makes the recording URL available so attendees can play the recording. Every recording is automatically assigned a unique URL and is stored on the Recordings tab for the meeting room in Adobe Connect Central.

When you play a recording, a recording navigation bar appears in a space below the meeting room. For optimal performance, a high-speed Internet connection is recommended for recording playback.

Recording navigation bar.
Recording navigation bar.

A. Pause/Play toggle button B. Progress marker C. Elapsed/total time 

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You control who has access to the recording:

  • Any user invited to the meeting using the invitees or enrollee tabs in Adobe Connect Central can view the recording if given the recording URL.

  • Hosts can view information, such as permissions, if they have rights to browse to the Adobe Connect Central folder where the recording is stored.

  • Anyone with Internet access can view the recording if you make it public. Alternatively, you can move the recording to the Content library and set specific user permissions (moving the recording to the Content library is irreversible.)

Note:

Adobe Connect administrators can change pod, sharing, and other settings to adhere to standards for governance. These settings affect the layout of meeting rooms and what you can do in meeting rooms. For more information, see Working with compliance and control settings.

Play a recording from Adobe Connect Central (hosts and presenters)

  1. From the Adobe Connect Central home page, click Meetings or Training, and then click the meeting or classroom that includes the recording.
  2. Click the Recordings option.
  3. Click the name of the recording.
  4. Do one of the following:
    • To view the last edited version of the recording, click the URL For Viewing.

    • To view the full, original, unedited version of the recording, click View Original.

    You either view the original version of the recording or the latest edited version; multiple edited versions of the recording are not saved. (If the recording was never edited, the URL For Viewing is the same as View Original.)

Play a recording from a URL (for attendees)

Hosts and Presenters typically share a recording with the attendees by sending an email containing the URL of the recording.

  • Click the recording URL that the presenter sent to you.

    The recording opens in your browser and is ready for playback. If you are unable to open the recording, check if you have the permission to access the recording.

For each meeting recording, a new indexed event is created for every chat message, layout change, slide change, and camera start or stop. Each event is listed in an Events Index, along with a timestamp. You can filter and browse the index to quickly navigate to specific events.

  1. At the left of the window for the recorded meeting, click the triangle to show the Events Index pane.
    Events Index pane; Click the highlighted control to show and hide the pane.
    Events Index pane; Click the highlighted control to show and hide the pane.

  2. Do either of the following:
    • Click the Filter pop-up menu to select specific events to view. You can show all events, a single event, event types, or any combination of events that can be indexed. Events that can be filtered include layout changes, chat messages, slide changes, and users joining or leaving the Attendees or Video pod.

    • Search for specific events: type keywords into the search box and click Find. All events that contain a match appear highlighted. You can look for names of meeting participants, text in all Notes pods, text in all Chat pods, and text on meeting slides.

Managing recorded meetings

You can view all recordings made for a particular meeting, change permissions, rename, or move a recording, or view a content report for a recording. Also, a recorded meeting can be used as content for another meeting. (If a recording has been edited, edits are preserved if the recording is moved to the Content library.)

Note:

Adobe Connect administrators can change pod, sharing, and other settings to adhere to standards for governance. These settings affect the layout of meeting rooms and what you can do in meeting rooms. For more information, see Working with compliance and control settings.

View a list of recorded meetings

If you are an administrator or have Manage permissions for a meeting folder, you can view the recordings that have been created from a meeting room.

  1. Click the Meetings tab at the top of the Adobe Connect Central home page.
  2. If there is more than one meeting folder, navigate to the folder that contains the meeting.
  3. Click the meeting name in the list.
  4. In the Meeting Information page, click the Recordings link on the navigation bar.
    Access recordings from the Recordings tab after accessing a meeting in Adobe Connect Central.
    Access recordings from the Recordings tab after accessing a meeting in Adobe Connect Central.

    Note:

    Depending on your license and your permissions, all the tabs displayed in the top row in Adobe Connect Central may not be visible.

Move recordings to the Content library

An administrator or a user with permissions to manage a specific Meetings library folder can move meeting recordings from the folder to the Content library.

Moving a meeting recording to the Content library is useful if you want to give access to people other than the original invitees.

Note:

To make a recording available to anyone in the world that is given the recording URL, see Play back a recorded meeting.

  1. Click the Meetings tab at the top of the Adobe Connect Central home page.
  2. Navigate to the meeting that has recordings you want to move.
  3. Click the meeting name in the list.
  4. In the Meeting Information page, click the Recordings link on the navigation bar.
  5. Select the check box to the left of any recording that you want to move.
  6. Click Move To Folder on the navigation bar.
  7. Navigate to the folder in the Content library where you want to move the recording. (As you navigate, the new destination appears in the upper right of the Adobe Connect Central window.)
  8. Click Move.

Recordings when moved to content library can be tracked under the Reports for Number of Views and detailed Time In and Time Out of registered users.

Edit recording information

  1. From the Adobe Connect Central home page, click Meetings or Training. Then click the meeting or classroom that includes the recording.
  2. Click the Recordings option.
  3. Click the name of the recording.
  4. In the Recording Information bar, click Edit.
  5. Revise the title, summary, and language as desired.
  6. To update any items linked to the recording with the revised information, select Update Information For Any Items Linked To This Item.

Delete a meeting recording

Only an administrator or a user with permissions to manage that specific Meetings library folder can delete a meeting recording.

If you delete a meeting room, you can retain the associated meeting recordings. You are prompted to move all the recordings to your My Content section. You can choose to not move the recordings and delete them along with the meeting room.

Prompt to save the recordings inside a room when deleting the room.
Prompt to save the recordings inside a room when deleting the room.

  1. Click the Meetings tab at the top of the Adobe Connect Central home page.
  2. Navigate to the meeting that has recordings you want to delete.
  3. Click the meeting name in the list.
  4. In the Meeting Information page, click the Recordings link on the navigation bar.
  5. On the Recordings page, select the check box to the left of any recording you want to delete.
  6. Click Delete above the list.
  7. Click Delete on the confirmation page.

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