User Guide Cancel

Create and manage a Virtual Classroom

Learn how to use Virtual Classrooms in Adobe Connect to deliver interactive, curriculum-based training sessions.

Virtual Classrooms in Adobe Connect enable you to deliver interactive, instructor-led online training sessions that are closely integrated with learning programs. Like meetings, Virtual Classrooms are added to a curriculum, but they offer additional learning-focused capabilities that support structured training delivery.

Unlike standard meetings, Virtual Classrooms allow you to associate learning content that can directly impact learner completion and progress tracking. This makes them ideal for formal training scenarios where participation, content consumption, and completion criteria must be measured together.

Key benefits of Virtual Classrooms

  • Structured training delivery by combining live instruction with learning content.
  • Curriculum integration that allows Virtual Classrooms to function as part of a larger learning path.
  • Completion tracking based on attendance and associated course content.
  • Enhanced learner engagement through interactive tools such as chat, polls, and shared content.
  • Instructor-led control to manage sessions, guide learners, and monitor progress in real time.

The following topics are covered in this article:

Create a virtual classroom

Enter background details about the Virtual Classroom, such as a name and summary. (Only the Virtual Classroom name and language are required; all other fields are optional.) You can edit this information after the Virtual Classroom is created.

  1. Select Training on the Adobe Connect Central home and select New Virtual Classroom.

  2. Enter the following details:

    • Name (Required): Enter a unique name for the Virtual Classroom. This name will be visible to learners and used for identification in Adobe Connect.
    • Classroom ID: A unique identifier for the Virtual Classroom. If left blank, Adobe Connect will generate an ID automatically.
    • Custom URL: Specify a custom URL for the Virtual Classroom, using only alphanumeric characters and hyphens. If left blank, a system-generated URL will be assigned.
    • Summary: Provide a brief description of the Virtual Classroom (maximum 4000 characters). This summary helps learners understand the purpose of the session.
    • Start Time: Select the date and time when the Virtual Classroom session will begin.
    • Duration: Specify the length of the Virtual Classroom session in hours and minutes.
    • Select Template: Choose a predefined room template from the list. Templates help standardize classroom settings and layout. View Templates in Adobe Connect for more information.
    • Language: Select the default language for the Virtual Classroom interface.
    Virtual Classroom information interface

  3. Add the following access settings:

    • Enrolled students may enter the room: Only users who are enrolled in the training course can join the Virtual Classroom.
    • Account members may enter the room: Any user with an account in the Adobe Connect system can enter the room.
    • Account members may enter the room without host being present: Allows account members to access the room even if the host is not present.
    • Accepted guests may enter the room: Permits guests who have been approved by the host to join the Virtual Classroom.
    • Anyone who has the URL for the Virtual Classroom can enter the room: Grants open access to anyone with the classroom URL, regardless of enrollment status.
    • Users must enter room passcode: Adds an extra layer of security by requiring a passcode to enter the Virtual Classroom. If enabled, specify the passcode in the provided field.
    Room access options

  4. Select the following enhanced AV and recording settings:

    • Enable: Activating this option improves the audio and video quality in Virtual Classrooms. Attendees can join from a browser, the desktop application, or the latest mobile apps.
    Note
    • Requires Adobe Connect mobile app version 3.2 or above.
    • Recordings will be saved in MP4 format instead of the interactive format.
    • To keep interactive recordings, disable Enhanced Audio/Video before recording.
    • Anonymize Recordings
      • Recordings not anonymized: Attendee names will be displayed in the Attendee, Chat, and Q&A pods during playback.
      • Anonymize all recordings: All attendee names in the Attendee, Chat, and Q&A pods will be replaced with anonymous labels in the recording.
      • Give Hosts the option to anonymize recordings: When starting a recording, hosts will see an option to anonymize attendee names in the Attendee, Chat, and Q&A pods.
    Enhanced Audio/Video showing the options to enable and anonymize the recordings

  5. Select Yes if you’d like attendees to join the meeting directly from a web browser without requiring the Adobe Connect desktop application.

  6. Select Always Open in Browser to ensure that meetings open in a web browser, even if the Adobe Connect desktop application is installed.

    Enable browser access option

  7. Select Yes to allow attendees to join the meeting from the Adobe Connect mobile app on supported devices.

  8. Type the region in the Region field. This field allows the organizer to specify a region or location associated with the meeting. This can help categorize or manage meetings based on geographical locations or organizational regions

  9. Select Room suspended. This provides the following options:

    • An advanced setting that temporarily blocks access to the Virtual Classroom or meeting room.
    • When enabled, no users (including hosts) can enter the room.
    • This is useful for making changes to the meeting template before attendees join.
    • Once users have entered the room, this option can no longer be enabled.
  10. Add the audio conference settings:

    • Do not include any audio conference with this meeting: Select this option if you want the meeting to rely solely on VoIP (Voice over IP) for audio communication.
    • Include this audio conference with this meeting: Enables an integrated audio conference for the meeting.
    • Select Manage Audio Profiles to configure or select an existing audio profile.
    Note

    Changes to audio settings will only apply to new meeting sessions, not ongoing ones.

    • Include other audio conference with this meeting: Allows the meeting host to add an external audio conference instead of using Adobe Connect’s built-in VoIP or integrated conferencing.
      • Conference Number(s): The dial-in numbers for the audio conference, provided by the selected audio provider.
      • Moderator Code: A special access code for meeting hosts or moderators to control the conference.
      • Participant Code: The access code that attendees must use to join the audio conference.
    Audio conference settings

  11. Select Next to apply the changes.

Enroll learners in the Virtual Classroom

Only enrolled users can browse to the Virtual Classroom URL and log in to view the Virtual Classroom.

  1. Do one of the following:

    • Select an enrollee or enrollee in the Available Users and Groups list and select Add. (Press Control-click or Shift-click to select multiple users or groups. To expand a group to select individual members, double-click the group name. Then select individual users.)
    • Select an enrollee or enrollee in the Current Enrollees list and select Remove.
    Enroll Learners interface showing the available users and groups

  2. Select Next after adding participants to the Virtual Classroom.

Setup notifications for the Virtual Classroom

A Virtual Classroom notification is an email message informing enrollees how to access the Virtual Classroom. When you format your notification, you can use runtime fields in the subject line and in the body of the message. These fields are Virtual Classroom information variables that are automatically filled in for you when the email notification is sent.

You can change the Virtual Classroom notifications after the Virtual Classroom is created.

  1. Select a notification timing.

    Adjusts the notification timing

  2. Edit the email subject and message text. To edit using runtime fields, copy the field name from the Run Time Fields list and paste it into the message subject or body. Do not change the runtime field text in curly brackets.

    Message interface showing the subject and body of the email

  3. Select Next.

Setup reminders for the Virtual Classroom

Reminders are optional. A Virtual Classroom reminder is an email message sent to either all or selected Virtual Classroom enrollee after you set up the Virtual Classroom. You can use reminders, for example, to remind enrollees that they are scheduled to enter the Virtual Classroom or to notify specific individuals that they are required to enter the Virtual Classroom.

  1. Select the reminder timing from the following:

    • Disable Virtual Classroom reminders
    • Send Virtual Classroom reminders: Select the Starting date when the first reminder will be sent. From the Recurrence dropdown, select how often you want the reminder to repeat:
      • Once
      • Daily
      • Weekly
      • Monthly
      • Annually
    Reminder Timing interface showing the option to set up the reminders for the virtual classroom

  2. Configure the message details:

    • From: The sender’s email address.
    • Recipients: Select one of the following:
      • All enrollees
      • Specific email addresses (enter manually)
    Configure the sender and receiver details

  3. Compose the reminder message.

    • Subject: Enter the email subject line (use variables like {name} to personalize the name of the course).
    • Attach Calendar Event: Select the checkbox if you want to attach an iCal file for Outlook.
  4. Customize the body of the email.

    • Modify the default message if needed. The message will automatically include course details using variables like {name}, {course-id}, {description}, {start-date}, {end-date}, {time-zone}.
    • A direct link to the course is also included.
  5. Select Finish. The Virtual Classroom is now created.

Virtual Classroom templates

If you have the Meeting and Training features installed, a Shared Training Templates folder, which contains the Virtual Classroom Template, is automatically installed. Hosts can choose to cancel a Virtual Classroom, before it is used for the first time. Suspending a Virtual Classroom locks out all users, including the host. Suspending is helpful in a scenario where hosts want to make final changes to the templates and ensure that they are applied.

For detailed information about templates, see Meeting room templates and layouts.

Apply a template to a new Virtual Classroom

When creating a new Virtual Classroom, choose a template from the Select Template menu on the Virtual Classroom Information Page. By default, the Default Virtual Classroom template is selected.

Note

You can move a Virtual Classroom to the Shared Training Templates folder and use the Virtual Classroom as a template while creating other Virtual Classrooms.

Convert a Virtual Classroom into a template

If you are a training manager and meeting host, you can create a Virtual Classroom template. Move the Virtual Classroom to one of two template folders: Shared Templates (in the Shared Training folder) if you want others to be able to access the template, or My Templates (in your user training folder) if you are the only one who uses the template.

  1. From the Training tab in Adobe Connect Central, navigate to the folder containing the Virtual Classroom to convert.

  2. In the Name list, select the checkbox next to the Virtual Classroom.

    Training tab interface showing the list of virtual classrooms

  3. Select Move on the navigation bar. The name of the Virtual Classroom is displayed in the left column.

    Training list showing the Move option

  4. Select a folder.

  5. Select Move.

Your Virtual Classroom now resides in the template folder that you selected. The template is added to the list in the appropriate folder, either Shared Templates or My Templates.

When you are creating a Virtual Classroom with the New Virtual Classroom wizard, you can select the new template from the Select Template pop‑up menu. You can customize this classroom just like any other to meet your needs. Once the Virtual Classroom is created, you cannot apply a new template to it. Instead, create a new Virtual Classroom by using a new template. If the new template used to create a new Virtual Classroom contains any courses, then the new Virtual Classroom also contains the same courses.

Edit Virtual Classrooms

Edit Virtual Classroom and conferencing info

  1. From the Training tab in Adobe Connect Central, navigate to the Virtual Classroom you want to edit.

  2. In the Name column, select a Virtual Classroom.

  3. In the navigation bar, select Edit Information.

  4. Edit the Virtual Classroom information and audio conference settings as required.

    Edit Information interface

  5. Select Save.

Edit Virtual Classroom courses

  1. From the Training tab in Adobe Connect Central, navigate to the Virtual Classroom you want to edit.

  2. In the Name column, select a Virtual Classroom.

  3. Select Manage Courses.

    Note

    If a template used to create a new Virtual Classroom contains any courses, then the new Virtual Classroom also contains the same courses. Some courses are then pre-populated.

  4. Add or delete courses as required.

    Manage Courses interface showing the options to add or delete a course

  5. Select Save.

Note

Virtual Classrooms do not support courses based on third-party SCORM content.

Set self-enrollment options

Self-enrollment options are set using the Training Catalog. Add courses, curriculums, and Virtual Classrooms to the catalog if you want to use the self-enrollment feature. View Manage the Training Catalog for more information.

  1. Select the Virtual Classroom to launch its information page.

  2. Select Training Catalog Settings.

  3. Select List in Training Catalog for Learner Self-Enrollment. This selection enables registered users to add themselves to the permission list for the course, curriculum, or Virtual Classroom in the Training Catalog

  4. Do one of the following:

    • Adobe Connect notifies enrollees of their status by email, when they self-enroll. Enable Catalog Notifications option works only when you select Enable Catalog Self-Enrollment.
    • Select Enrollment Is Open to give all learners access to the course, curriculum, or Virtual Classroom.
    Training Catalog Settings interface

  5. Select Save.

Enrolled users or the ones who have submitted the enrollment request, can both withdraw their enrollment. This option applies to Virtual Classrooms, courses, and curriculums. It is available up to one hour before the start of the training. User is able to click the Withdraw Enrollment button to either remove the Enrollment or to withdraw the enrollment request - in both cases, status goes back to Not Enrolled.

View Virtual Classroom reports

The Reports feature of Adobe Connect Central lets you create reports that show you a given Virtual Classroom from different perspectives.

  1. Select the Virtual Classroom to launch its information page.

  2. Select Reports. The default Summary report displays key Virtual Classroom metrics, including:

    • Unique Sessions: Instances where a user joined and exited the classroom.
    • Most Recent Session: The last time any invitee entered the classroom.
    • Invited Users: Total number of people invited.
    • Attended Users: Number of invitees who joined.
    • Peak Users: Highest number of participants present at the same time.
    Reports tab interface showing the summary of the virtual classroom

  3. Select the other report types to retrieve different information:

    1. The By Attendees report lists the name and email address of each Virtual Classroom participant, as well as the time they entered the classroom and the time they left it.
    2. The By Course report lists all courses embedded in the Virtual Classroom. Click the different embedded courses to view a list of the learners that have taken the course. If courses have been updated over time and there are multiple versions learners have viewed, the reports show which version each learner viewed.
    3. The By Sessions report lists the start and end time of each session, the session number, and the number of attendees. Clicking the session number displays the participant list for this session, including participant name and entry and exist times for each participant.
    4. The By Questions report lists each poll by session number, number, and question. You can drill down to two separate views by clicking the appropriate link under the Report column: “View answer distribution” displays a pie chart in which each answer is color-coded with a unique color. “View user responses” provides an answer key that lists each answer for this poll and its corresponding answer number; these numbers map to the pie chart. This option also shows a list of all the participants who responded in this poll and the number of the answers they selected (if the poll question allowed multiple responses, these are all shown for the user).
    5. The By Quiz report lists quizzes taken by the attendees in a session.

Adobe, Inc.

Get help faster and easier

New user?