Sign in to Adobe Acrobat Sign as an account administrator, then go to the Groups tab.
Last updated on
Mar 25, 2026
Remove a group that is no longer needed while maintaining control over account configuration.
Deleting a group removes it from your account and prevents it from being used for future configuration or agreement generation. Use this process when a group is no longer required or has been replaced by another configuration.
Before you begin
Remove all users from the group before attempting to delete it. Groups that still contain users cannot be deleted.
Delete a group
-
-
Select the group to display its available actions.
-
Select Delete Group.
-
Select Yes when prompted.
The group is removed from the Groups list and is no longer available for use.
Things to know
Deletion behavior
- Deleted groups cannot be restored to an active status.
- The Default group cannot be deleted.
- Deleting a group does not affect completed or in-progress agreements that were previously sent from the group.
Deleted groups remain available for reference
- Deleted groups are retained by the system and can be reviewed after deletion.
- To view deleted groups, select the Options icon and choose Show Only Deleted Groups.
- Select a deleted group to access Group Settings.
Double-select a deleted group to access the group's Data Governance settings.
Selecting the retention policy exposes the option to Disable or End the policy for the deleted group.
Why deleted groups are retained
- Retention settings for agreements are derived from the group from which the agreement was generated.
- Acrobat Sign retains deleted group configurations so retention rules can be referenced and enforced.
- This ensures agreement-level data governance remains consistent even after the group is deleted.
