Adobe Creative Cloud apps now use native OS support for Dolby Digital decoding and no longer feature encoding for Dolby Digital and Dolby Digital Plus sound formats.
Adobe Creative Cloud has moved to native Operating System (OS) support for Dolby Digital decoding (reading Dolby files) and is no longer providing support for encoding (writing) Dolby Digital and Dolby Digital Plus sound formats in the current and future releases of Creative Cloud.
These changes affect the following Creative Cloud products:
- Adobe Premiere Pro
- Adobe After Effects
- Adobe Audition
- Adobe Photoshop
- Adobe Photoshop Lightroom
- Adobe Photoshop Lightroom Classic
- Adobe Media Encoder
- Adobe Prelude
- Adobe Premiere Elements
Dolby audio decoding
Both Windows and OS X operating systems (Windows 8.1 or above and Mac OS X .11 or above) contain native support for Dolby decoding functions. Please update to the latest version of your operating system.
Dolby Audio decode support for Windows operating systems
If you run a Windows operating system on your computer, all recent versions now support some form of Operating System (OS) level decode for Dolby audio.
There are a few exceptions, though:
- Windows 10N/10KN: Windows 10N/10KN version does not include the media package required to decode AC-3. You can find instructions on how to fix this issue in the following article on the Microsoft support site: Media feature pack for Windows 10 N and Windows 10 KN editions.
- Windows 8.1N/8.1KN: Windows 8.1N/8.1KN version does not include the media package required to decode AC-3. You can find instructions on how to fix this issue in the following article on the Microsoft support site: Media feature pack for Windows 8.1 N and Windows 8.1 KN editions.
- Windows 10 LTSC build 1803: This build of Windows does not include the Dolby codec. You need to upgrade the LTSC build to the full Windows license.
Older versions of Windows:
- Windows 7: Windows 7 does not include the media package required to decode AC-3. The best solution is to upgrade to Windows 8 or Windows 10.
Dolby Audio decode support for Mac operating systems
If you run a Mac operating system on your computer, macOS 10.11 and later versions support decode for Dolby audio.
Dolby audio encode support
For those requiring Dolby encoding capabilities, please consider the following third party option: Dolby – Media Producer Suite.
For more information, please contact Adobe Customer Care.