This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Adobe Captivate documentation.
For Adobe Captivate system requirements, see System Requirements.
- In iOS devices, VR content does not display as expected and appears truncated when an LMS launches the content in an iframe.
- An HTML5 output in an upgraded PowerPoint project appears
blank,when the source PPT is in Linked mode.
To download Captivate (2017 release) or earlier versions, go to Captivate downloads.
Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact.
Support Plan Options and Technical Resources
If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/ and click on Change beside the country name in order to select your own area.
Free troubleshooting resources include Adobe’s support
If you are having any issues with installing or uninstalling Adobe Captivate 10.0, please try rebooting your system prior to contacting Support.