Adobe Captivate (2019 release) Update 1 Release Notes

Release Notes for Adobe Captivate (2019 release) Update 1

This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Adobe Captivate documentation. 

System requirements

For Adobe Captivate system requirements, see System Requirements.

Ensure that Captivate build version is already installed.

Installation instructions

  1. Open Adobe Captivate, and choose Help > Check for Updates. The Adobe Captivate Updater appears.

    Adobe Captivate Updater
    Adobe Captivate Updater

  2. After clicking Update Now, the update starts to install.

    Installing the update
    Installing the update

  3. When the installation is complete, you can see the Update Complete dialog.

    Update Complete
    Update Complete

  4. Click Close or to start Adobe Captivate, click Launch. 


    After installing this update, verify that the build number is

Issues fixed in this update

  • In iOS devices, VR content does not display as expected and appears truncated when an LMS launches the content in an iframe.
  • An HTML5 output in an upgraded PowerPoint project appears blank, when the source PPT is in Linked mode .


To download Adobe Captivate, go to Captivate downloads.

Customer care

Customer Service 

Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit for your region or country and click on Contact. 

Support Plan Options and Technical Resources 

If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at Outside of North America, go to and click on Change beside the country name in order to select your own area. 

Free troubleshooting resources include Adobe’s support knowledge base , Adobe user-to-user forums and more. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. 

If you are having any issues with installing or uninstalling Adobe Captivate 10.0, please try rebooting your system prior to contacting Support. 

Other resources


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