Adobe Acrobat Export PDF FAQ
Getting started with your account
Adobe Acrobat Export PDF is an Adobe Document Cloud service that lets you reuse valuable content stored in PDF files. Instead of retyping the information, use your Export PDF subscription to turn PDF files into editable Microsoft Word, Excel, and RTF (rich text format) documents.
You can access Adobe Acrobat Export PDF using your web browser, Adobe Acrobat Reader desktop software, or your mobile device.
- Use your browser by signing in with your Adobe ID at https://documentcloud.adobe.com/.
- Download free Adobe Acrobat Reader desktop software.
- Use the free Adobe Acrobat Reader mobile app for iOS, Android, or Windows Phone.
The annual subscription allows you to convert an unlimited number of PDF files to Word (DOCX and DOC), Excel (XLSX), and rich text format (RTF).
When you sign in to Acrobat online with your Adobe ID, your Export PDF subscription also lets you use the Add Comments, Fill & Sign, and Share tools for free.
In addition, your subscription lets you try convert, compress, and organize pages premium tools. You can complete up to 10 premium transactions for free every 7 days on a rolling basis. Within this 7-day time period, you will be limited every 24 hours to one convert, one compress, and one organize pages transaction. You can also complete two free Request Signatures transactions every 30 days on a rolling basis. You will receive a notification whenever you reach any free quota limits.
Yes, your annual subscription renews automatically. However, you can cancel it at any time through your Adobe account or by contacting Adobe Customer Service.
Adobe Acrobat Export PDF converts PDF files containing content in various western languages, including English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Brazilian Portuguese, Spanish, and Swedish. Optical character recognition (OCR) is currently available in these same languages.
You can subscribe to Adobe Acrobat Export PDF by itself, or get it when you subscribe to any of these offerings.
- Adobe Acrobat PDF Pack
- Adobe Acrobat Standard
- Adobe Acrobat Pro
- Adobe Creative Cloud All Apps, teams, or enterprise
Technical support is provided through online product Help, knowledgebase articles, and moderated forums. For more information, visit Help and Support. Paid Adobe Acrobat Export PDF subscribers can also contact support by chat for one-on-one account management assistance, such as sign up, sign in, cancelations, or refunds. Support agents are available 24x7.
Yes. At Adobe, security practices are deeply ingrained into our internal culture, software development, as well as service operations processes. Whether related to identity management, data confidentiality, or document integrity, Adobe Document Cloud employs leading edge security practices to protect your documents, data, and personal identifiable information to the highest degree possible. For additional information about our company security practices, the Adobe Secure Product Lifecycle, or Adobe Document Cloud solution security, see the Adobe Security pages on adobe.com.
Sign up/sign in
You can reset your password by clicking "Forgot your password?" on the sign-in page for Adobe Acrobat Export PDF. Watch your email account for a message with instructions for resetting your password.
During the email verification and password reset process, messages are sent to your Adobe ID email address. Sometimes spam and junk email folders trap the emails. Contact Customer Support if you do not receive an email verification.
Working with Adobe Acrobat Export PDF
Adobe Acrobat Export PDF supports conversion of PDF files up to 100MB.
Adobe Acrobat Export PDF converts most of the PDF files available today, including PDF files containing scanned documents. There are a few types of PDF files that cannot be converted, however. These types include the following:
- PDF files that require a password to open the document
- PDF files that have permissions applied to prevent printing, copying, or altering of the content
- PDF Portfolios
- PDF files generated from Adobe Illustrator
Adobe Acrobat Export PDF uses Optical Character Recognition (OCR) technology to turn scanned images into digital text. It converts PDF files containing content in the following languages: English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Brazilian Portuguese, Spanish, and Swedish. The digital text is saved as editable text in your new document. Adobe Acrobat Export PDF then uses sophisticated conversion intelligence to preserve as much of the page layout as possible. For more information, see Using OCR in Adobe Acrobat Export PDF.
Adobe Acrobat Export PDF can export high-quality information, but the quality of the converted document depends on the quality of the PDF file you start with. For example, if you authored the file in Word and converted it to PDF using the PDF Maker functionality in Acrobat, the PDF file contains a rich set of information that Adobe Acrobat Export PDF can capture.
They become text boxes in the converted document.
Adobe Acrobat Export PDF isn't able to overwrite an open file. Make sure that the first version is not open.