Adobe Export PDF FAQ

Adobe Export PDF is an Adobe Document Cloud service that lets you reuse valuable content stored in PDF files. Instead of retyping the information, use Adobe Export PDF to turn PDF files into editable Word, Excel, and RTF (rich text format) documents.

View the system requirements for a complete list of supported operating systems and browsers.

You can access Adobe Export PDF using your web browser, Adobe Acrobat Reader desktop software, or your mobile device.

• Use your browser—Sign in with your Adobe ID at https://documentcloud.adobe.com/.
• Download free Adobe Acrobat Reader DC desktop software.
• Use the free Adobe Acrobat Reader mobile app for iOS, Android, or Windows Phone.

The annual subscription allows you to convert an unlimited number of PDF files to Word (.docx and .doc), Excel (.xlsx), and rich text format (RTF). (.docx is the native file format of documents authored in Microsoft Word 2010 and 2007.)

Yes, your annual subscription renews automatically. However, you can cancel it at any time through your Adobe account or by contacting Adobe Customer Service.

Adobe Export PDF converts PDF files containing content in various western languages, including English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Brazilian Portuguese, Spanish, and Swedish. Optical character recognition (OCR) is currently available in these same languages.

You can subscribe to Adobe Export PDF by itself, or get it when you subscribe to any of these offerings.

• Adobe PDF Pack
• Adobe Acrobat Standard DC
• Adobe Acrobat Pro DC
• Adobe Creative Cloud All Apps, teams, or enterprise

Technical support is provided through online product Help, knowledgebase articles, and moderated forums. For more information, visit Help and Support. Paid Adobe Export PDF subscribers can also contact support by chat for one-on-one account management assistance, such as sign up, sign in, cancelations, or refunds. Support agents are available 24x7.

Yes. At Adobe, security practices are deeply ingrained into our internal culture, software development, as well as service operations processes. Whether related to identity management, data confidentiality, or document integrity, Adobe Document Cloud employs leading edge security practices to protect your documents, data, and personal identifiable information to the highest degree possible. For additional information about our company security practices, the Adobe Secure Product Lifecycle, or Adobe Document Cloud solution security, see the Adobe Security pages on adobe.com.

You can purchase a subscription to Adobe Export PDF through the Adobe Store.

Go to https://documentcloud.adobe.com, and enter your Adobe ID username and password.

You can reset your password by clicking "Forgot your password?" on the sign-in page for Adobe Export PDF. Watch your email account for a message with instructions for resetting your password.

During the email verification and password reset process, messages are sent to your Adobe ID email address. Sometimes spam and junk email folders trap the emails. Contact Customer Support if you do not receive an email verification.

Adobe Export PDF supports conversion of PDF files up to 100 MB.

The source file is not available for reprocessing. For more information, see the Terms of Use—general and additional.

Adobe Export PDF converts most of the PDF files available today, including PDF files containing scanned documents. There are a few types of PDF files that cannot be converted, however. These types include the following:

• PDF files that require a password to open the document
• PDF files that have permissions applied to prevent printing, copying, or altering of the content
• PDF Portfolios
• PDF files generated from Adobe Illustrator

Adobe Export PDF uses Optical Character Recognition (OCR) technology to turn scanned images into digital text. It converts PDF files containing content in the following languages: English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Brazilian Portuguese, Spanish, and Swedish. The digital text is saved as editable text in your new document. Adobe Export PDF then uses sophisticated conversion intelligence to preserve as much of the page layout as possible. For more information, see Using OCR in Adobe Export PDF.

Adobe Export PDF can export high-quality information, but the quality of the converted document depends on the quality of the PDF file you start with. For example, if you authored the file in Word and converted it to PDF using the PDF Maker functionality in Acrobat, the PDF file contains a rich set of information that Adobe Export PDF can capture.

They become text boxes in the converted document.

Adobe Export PDF isn't able to overwrite an open file. Make sure that the first version is not open.