On the Acrobat on the web homepage, select E-Sign > Collect payments.
Last updated on
Dec 11, 2025
Learn how to turn off the integration between Acrobat and Braintree.
You can easily disconnect Acrobat from Braintree via Acrobat on the web to avoid unnecessary payment prompts.
On the Acrobat Sign Account Settings > Payments Integration page, scroll to the Link a Braintree account section.
Deselect the Enable payments with Braintree checkbox.
Select Save.
It temporarily turns off the connection between Acrobat and Braintree.
Note
When you turn off the integration between Acrobat and Braintree, the credentials are retained in case you want to turn on the integration later.
