Getting started with your account

What is Adobe PDF Pack?

Adobe PDF Pack is a bundle of Adobe Document Cloud services. With it, you can:

  • Convert documents and image files to PDF
  • Combine multiple documents into one PDF
  • Export PDFs to editable Word, Excel, PowerPoint, or RTF formats
  • Fill and sign PDF forms fast with smart autofill
  • Get signatures from others, then track and manage responses
  • Send, track, and confirm delivery of important documents
  • Store and share files online

How do I access Adobe PDF Pack?

Adobe PDF Pack works in your web browser on your computer or mobile device, or free Adobe Acrobat Reader software for your desktop. Many features also work in free Adobe Acrobat Reader mobile app.

What are the system requirements for Adobe PDF Pack?

View the system requirements for information on supported configurations.

How much does Adobe PDF Pack cost?

Visit the PDF Pack pricing page for details.

Is Adobe Document Cloud secure?

Yes. At Adobe, security practices are deeply ingrained into our internal culture, software development, as well as service operations processes. Whether related to identity management, data confidentiality, or document integrity, Adobe Document Cloud employs leading edge security practices to protect your documents, data, and personal identifiable information to the highest degree possible. For additional information about our company security practices, the Adobe Secure Product Lifecycle, or Adobe Document Cloud solution security, see the Adobe Security pages on adobe.com.

Which languages is Adobe PDF Pack available in?

Adobe PDF Pack is available in English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Brazilian Portuguese, Spanish, and Swedish.

What support is available for Adobe PDF Pack?

Support options available to all users include online product Help, knowledgebase articles, and moderated forums. For more information, visit Adobe Document Cloud PDF services Help page. Paid Adobe PDF Pack subscribers can also contact support by chat or phone.

Sign up/sign in

How do I purchase Adobe PDF Pack?

You can purchase a subscription to Adobe PDF Pack through the Adobe Store.

How do I sign in to Adobe PDF Pack?

Go to https://cloud.acrobat.com, and enter your Adobe ID user name and password.

I forgot my password--how do I reset it?

You can reset your password by clicking the Forgot your password? link text on the sign-in page for Adobe PDF Pack.

I haven't received an email address validation.

During the email verification and password reset process, messages are sent to your email address. Sometimes spam/junk email folders trap the emails.

Working with Adobe PDF Pack

How many files can I combine to PDF at once?

You can combine up to 12 file at once to PDF. If you need to combine more files, combine them in batches of 12 or fewer to PDF, and then combine those PDF files.

Is there a limit to the size of the file I can convert to PDF?

Yes. There is a 100 MB per file limit.

What file formats does Adobe PDF Pack support?

Adobe PDF Pack supports a wide range of file formats. For a complete list, see this TechNote.

Can I use the Combine Files to PDF feature to combine PDF files?

You can combine PDF files as long as they're not secure, password protected, 3D, or part of a PDF Portfolio.

Why can't I edit a PDF file in Adobe PDF Pack?

With Adobe PDF Pack, you can convert files to PDF, but you cannot edit PDF files.

To edit a PDF, use Adobe Acrobat desktop software. For more information, see the Adobe Acrobat Pro product page.

Does Adobe PDF Pack support OCR?

When you convert a PDF to .doc.docx.xlsx, or RTF, Adobe PDF Pack supports OCR (optical character recognition) in the following languages: English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Brazilian Portuguese, Spanish, and Swedish. OCR is the conversion of images of text to editable characters, so that you can search, correct, and copy the text. You can use OCR if the PDF you're converting was created from a scanned document.

It's taking a long time to export my PDF files. How can I improve processing speed?

Processing can take longer when OCR is enabled. If you don't want Adobe PDF Pack to convert images of text to editable text, consider disabling OCR. When OCR is disabled, Adobe PDF Pack can process documents more quickly.

Why do I get an error when I convert a file to PDF?

There are several reasons why you can receive an error when you try to convert a file to PDF. First, make sure that Adobe PDF Pack supports the type of file you're trying to convert, and that the file isn't password protected or otherwise secure. Also, make sure that the file isn't damaged and doesn't contain a virus. If the file type is supported, but you still get an error, it could be a temporary issue with the Adobe PDF Pack service.

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy