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Assign a license to teams user

  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment guide
      2. Enable Adobe Express in Google Classroom
      3. Integration with Canvas LMS
      4. Integration with Blackboard Learn
      5. Configuring SSO for District Portals and LMSs
      6. Kivuto FAQ
      7. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Set up identity
      1. Identity types | overview
      2. Set up organization with Enterprise ID
      3. Set up organization with Federated ID
        1. SSO overview
        2. Setup Azure Connector and sync
          1. Set up SSO with Microsoft via Azure OIDC
          2. Add Azure Sync to your directory
          3. Azure Connector FAQ
        3. Set up Google Federation and sync
          1. Set up SSO with Google Federation
          2. Add Google Sync to your directory
          3. Google federation FAQ
        4. Generic SAML
          1. Set up SSO with other SAML providers
          2. Set up SSO with Microsoft ADFS
          3. SSO Common questions
          4. SSO Troubleshooting
        5. Education SSO
          1. Configure SSO for District Portals and LMS
          2. Common questions
      4. Verify ownership of a domain
      5. Add and manage domains
      6. Link domains to directories
      7. Manage existing domains and directories
      8. Use directory trust to add pre-claimed domains
      9. Migrate to new authentication provider
    2. Asset settings
    3. Authentication settings
    4. Privacy and security contacts
    5. Console settings
    6. Manage encryption
  4. Manage products and entitlements
    1. Manage users
      1. Overview
      2. Administrative roles
      3. User management techniques
        1. Manage users individually   
        2. Manage multiple users (Bulk CSV)
        3. User Sync tool (UST)
        4. Microsoft Azure Sync
        5. Google Federation Sync
      4. Change user's identity type
      5. Manage user groups
      6. Manage directory users
      7. Manage developers
      8. Migrate existing users to the Adobe Admin Console
      9. Migrate user management to the Adobe Admin Console
    2. Manage products and product profiles
      1. Manage products
      2. Manage product profiles for enterprise users
      3. Manage self-service policies
      4. Manage app integrations
      5. Manage product permissions in the Admin Console  
      6. Enable/disable services for a product profile
      7. Single App | Creative Cloud for enterprise
      8. Optional services
    3. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Migrate from Device Licensing
      6. Manage profiles
      7. Licensing toolkit
      8. Shared Device Licensing FAQ
  5. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  6. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
      2. Getting started
  7. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Channel IDs for use with Adobe Remote Update Manager
      3. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
    9. Create packages using Creative Cloud Packager (CC 2018 or earlier apps)
      1. About Creative Cloud Packager
      2. Creative Cloud Packager release notes
      3. Application packaging
      4. Create packages using Creative Cloud Packager
      5. Create named license packages
      6. Create packages with device licenses
      7. Create a license package
      8. Create packages with serial number licenses
      9. Packager automation
      10. Package non-Creative Cloud products
      11. Edit and save configurations
      12. Set locale at system level
  8. Manage your account
    1. Manage your Teams account
      1. Overview
      2. Update payment details
      3. Manage invoices
      4. Change contract owner
      5. Change reseller
    2. Assign licenses to a Teams user
    3. Add products and licenses
    4. Renewals
      1. Teams membership: Renewals
      2. Enterprise in VIP: Renewals and compliance
    5. Automated expiration stages for ETLA contracts
    6. Switching contract types within an existing Adobe Admin Console
    7. Purchase Request compliance
    8. Value Incentive Plan (VIP) in China
    9. VIP Select help
  9. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  10. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Quickly license your team.
Go to Admin Console > Overview Add Users. For each user, enter email, select product, and save.

You can assign a product license through the following:

Before you begin

Check license availability. Go to Admin Console > Overview. Under Products and services, and check whether licenses are available for the product. Otherwise, purchase more licenses, or unassign from other users.

Ensure that you assign to the correct userGo to Admin Console > Users. Review details of users to avoid a wrong assignment. If a user isn't added, or their name/email is incorrect, add the user, or edit user details.

For license reassignment, unassign, then reassign. Before reassigning a license to another user, unassign it from the present user. Then, assign the license to the desired user.

Assign a license through Admin Console

Assigning licenses is an important admin task. See the short video to know how to assign a license.

Perform the following steps to assign a license for a specific product to a user.

 Sign in to the Admin Console as an administrator and navigate to Products.

Sign in

 Click Assign Users on the relevant product card.

 The Assign Users link is displayed only for products that have unassigned licenses.

 Enter the name or email address for the user.

 Click Save.

A confirmation email is sent to the user. They can now Install the assigned apps and start using them.

You can also add multiple users at a time through CSV upload. For more information, see Add users.

 By default, administrators can't access Creative Cloud. If an administrator requires access, you must assign a product license.

 You can buy more products and licenses anytime. See Add products and licenses. You can remove products and licenses during the renewal period of your Creative Cloud for teams subscription. For more information, see Remove products and licenses

Assign a license from Creative Cloud desktop app

Applies to Creative Cloud desktop app version 5.7 or later.

Assigning licenses through Creative Cloud desktop app isn't supported if you're the admin of multiple teams or if you purchase any enterprise products with Creative Cloud for teams.

 

If you're a newly added admin in the team, you may have to wait for up to a week before you can assign licenses through Creative Cloud desktop app.

 Open the Creative Cloud desktop app, and select Assign licenses.

Select Assign licenses

 Enter the email address and name of the user.

Add user details

 Select the product for which you want to assign a license.

Select products

הערה:

You can also assign licenses to multiple users simultaneously.

 Select Save.

Save

A confirmation email is sent to the user. They can now Install the assigned apps and start using them.

Common questions

How can I unassign licenses?

Quick help
To unassign a license, go to Admin Console > Users. You can delete the user or edit their product assignment.

Remove a license from a user, if they no longer require to use the product or the user leaves your team.

  1. Sign in to the Admin Console as an administrator.

  2. Navigate to Users > Users.

  3. Select the user to open the user details. Under Products, remove the user or edit the license assignment. Select Save.

    A confirmation email is sent to the administrator.

How do I remove a user from the team?

  1. In the Admin Console, navigate to Users > Users.

  2. From the list of users that displays, select the users to be removed.

  3. Select Remove User.

    הערה:

    When you remove a user from your team, any assigned licenses are automatically unassigned.

Troubleshooting issues with invitation emails.

In a few cases, your team members can experience a delay in receiving the confirmation email for the licenses you assign. Ask your users to check their spam folders to be sure that they didn't miss the email.

If a user doesn't receive an email within a reasonable time, sign in to the Admin Console, and navigate to Users > Users. Click the user and verify whether the license assignment succeeded.

If license assignment succeeded

If license assignment failed

Unassign a license from the user. Then reassign it. Or, remove the user from team, and add them back. Assign a license. If the user still doesn't receive an invite, contact Adobe Customer Care. 

Assign the license again. The user should receive the invitation email now. If the user still doesn't receive the invitation email, contact Adobe Customer Care.

How do I remove products and license?

To remove products and licenses, you must wait until the renewal period of your subscription. See Cancel teams subscription.

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