Adobe Connect

Last updated: Jan 21, 2016

What is Adobe Connect?

Adobe Connect allows for online collaboration and e-learning using a Web browser, Adobe Flash, and an internet connection.

Product or Service License Metric Deployment
Adobe Connect Meeting Per-Named Host OR Per-Concurrent User   Managed Services OR On-demand Service OR On-Premise
Adobe Connect Meeting Per-Education Bundle Tier OR Per-Education Bundle Add-on On-demand Service
Adobe Connect
Learning
Per-Named Virtual Classroom Manager OR Per-Concurrent Learner   Managed Services OR On-demand Service OR On-Premise
Adobe Connect Events Per-Named Events Manager Managed Services OR On-demand Service OR On-Premise
Adobe Connect Webinars Per-Named Webinar Manager OR Per-Shared Webinar Room   Managed Services OR On-demand Service OR On-Premise
Adobe Connect Server
Component
Per-Computer On-premise
Adobe Connect Edge
Server
Per-Computer with maximum capacity of 500 ports per Computer On-premise

*Adobe Connect On-demand Services, and Managed Services are not designed or licensed for use in hazardous environments requiring fail-safe controls. 

Product limitations

1.   Adobe Connect Meetings   

  • Under the per-Named Host License Metric, Customer may create an unlimited number of Meeting rooms with up to the number of seats purchased for Meeting Attendees; however, each Named Host can use only one Meeting room at any one time, and Meeting rooms may not be accessed by Meeting Attendees unless a Named Host is present.  A Named Host license cannot be shared between more than one individual.  A Named Host license may be reassigned from one individual to another only if the employment or independent contractor relationship of a licensed individual terminates, otherwise written permission from Adobe is required.
  • Under the per-Concurrent User License Metric, Customer may create an unlimited number of Meeting rooms and run several active Meetings simultaneously, but the number of Meeting Attendees across all of those active Meetings may not exceed the number of Concurrent Users licensed.
  • Under the per-Education Bundle Tier License Metric, Customer may create Shared Webinar Rooms and Meetings as described herein.  Customer may create an unlimited number of Shared Webinar Rooms from the Seminars tab and an unlimited number of Seminar Hosts may administer such Shared Webinar Rooms, but only one Meeting can take place at any given time, and a Seminar Host must be present in the room for the room to be accessed.  Additionally, Customer may create an unlimited number of Meeting Rooms and run several active Meetings simultaneously, but the number of Active Concurrent Users across all of those active Meetings may not exceed the hard-cap set for the relevant tier of Active Concurrent Users licensed. The tier of Active Concurrent Users licensed for any renewal terms under this License Metric is set by the average of the 3 highest months of Active Concurrent Users during the License Term preceding the renewal.  For example, Customer may license a tier of Active Concurrent Users that includes a default of 250 seats with a hard-cap of 500 seats; this means that Customer may hold Meetings with as many as 500 Meeting Attendees across the active Meetings during that License Term.  If Customer’s 3 months of peak usage during that License Term are 300, 400 and 500 Active Concurrent Users, then Customer’s renewal tier for Active Concurrent Users must include at least 400 seats as a default (i.e. (300+400+500 ) / 3 = 400).  For clarity, Customer’s use of the Shared Webinar Room does not impact the number of Active Concurrent Users or the peak usage used to determine the renewal tier.  Customer must be deemed an educational institution at Adobe’s discretion in order to license under the per-Active Concurrent User License Metric.
  • Under the Per-Education Bundle Add-on License Metric, Customer may license an additional number of Active Concurrent Users to be added to soft-cap of the Education Bundle Tier licensed by Customer.  The Education Bundle Add-on may be licensed only by Customers who have licensed an Education Bundle Tier.

2.  Adobe Connect Learning

  • Under the per-Named Virtual Classroom Manager License Metric, Customer may create an unlimited number of Meeting rooms with up to the number of seats purchased in which attendance and course results for Meeting Attendees may be tracked; however, each Named Virtual Classroom Manager can only use one Meeting room at any one time, and Meeting rooms may not be accessed by Meeting Attendees unless a Named Virtual Classroom Manager is present.  A Named Virtual Classroom Manager license cannot be shared between more than one individual.  A Named Virtual Classroom Manager license may be reassigned from one individual to another only if the employment or independent contractor relationship of a licensed individual terminates, otherwise written permission from Adobe is required.
  • Under the per-Concurrent Learner License Metric, Customer may permit individuals to access training curricular or courses.  The number of individuals accessing trainings concurrently may not exceed the number of Concurrent Learners licensed by Customer

3.  Adobe Connect Events

Under the Named Events Manager License Metric, the Named Events Manager must be an individual. A Named Events Manager license cannot be shared between more than one individual. A Named Events Manager license may be reassigned from one individual to another only if the employment or independent contractor relationship of a licensed individual terminates, otherwise written permission from Adobe is required.

4.  Adobe Connect Webinars 

  • Under the per-Named Webinar Manager License Metric, Customer may create an unlimted number of Meeting rooms from the Seminars tab; however, each Named Webinar Manager can only use one Meeting room at any one time, and Meeting rooms may not be accessed by Meeting Attendees unless a Named Webinar Manager is present.  A Named Webinar Manager, and must be an individual. A Named Webinar Manager license cannot be shared between more than one individual.  A Named Webinar Manager license may be reassigned from one individual to another only if the employment or independent contractor relationship of a licensed individual terminates, otherwise written permission from Adobe is required.
  • Under the per-Shared Webinar Room License Metric, Customer may create an unlimited number of Shared Webinar Rooms from the Seminars tab and an unlimited number of Seminar Hosts may administer such Shared Webinar Rooms, but only one Meeting can take place at any given time for each Shared Webinar Room license purchased.  A Seminar Host must be present in the room for the room to be accessed.

5.  Adobe Connect On-premise Software

Licensing.  Customer must license Adobe Connect On-premise Software, a Adobe Connect Server Component, plus one or more of the other On-premise Software described in the table above.

Maintenance and Support.

  • Adobe Platinum Maintenance Support is included with term licenses to the On-premise Software, but must be purchased separately for perpetual licenses to the On-premise Software.
  • The Adobe Platinum Maintenance and Support program is provided under the most-current terms and conditions for Adobe Platinum Maintenance and Support. 


Definitions

Active Concurrent User means an individual licensed by an educational institution on a concurrent basis that may attend or host a Meeting, and is a type of User.  

Adobe Platinum Maintenance and Support means the Platinum Support terms described at https://www.adobe.com/support/programs/policies/terms_customer.html.

Concurrent Learner  means an individual learner that Customer licenses on a concurrent basis that may access training curriculum or courses, and is a type of User.

Concurrent User means an individual licensed on a concurrent basis that may attend or host a Meeting, and is a type of User.

Meeting means an Adobe Connect meeting, webinar, virtual classroom or webcast, as applicable.

Meeting Attendees means individuals who attend a Meeting enabled by the Managed Services, and is a type of User.

Named Events Manager means an individual (not a group or generic login) that has the ability to manage advanced registration for Events, branded Event pages, additional email options, and absentee/attendee reporting for meetings, courses, curriculums, presentations and other content, and is a type of User.

Named Host means an individual (not a group or generic login) that has the ability to host a Meeting and is a type of User.

Named Virtual Classroom Manager means an individual (not a group or generic login) that has the ability to host a Meeting in a Virtual Classroom, track user completion and course results for Meeting Attendees in Virtual Classrooms, and manage advanced registration, branded event pages, and email options. A Named Virtual Classroom Manager is a type of User.

Named Webinar Manager means an individual (not a group or generic login) that has the ability to host a Meeting in a Shared Webinar Room with Meeting Attendees up to the number of seats purchased for the Shared Webinar Room, as well as manage advanced registration, branded event pages, email options, and reporting.  A Named Webinar Manager is a type of User.

Participant means a third party, including a Meeting Attendee, who interacts with Adobe Connect On-demand Service or Adobe Connect Managed Services as a result of such party’s relationship with (or connection to) Customer, and is a type of User.

Seminar Host means an individual employed or otherwise hired by Customer to administer a Shared Webinar Room on behalf of Customer, and is a type of User.

Shared Webinar Room means a Meeting room with a size that is set based on the number of seats purchased for Meeting Attendees.

Virtual Classroom means a Meeting room in which course results for Meeting Attendees may be tracked and the number of seats in the Virtual Classroom is capped by the number of seats purchased for Meeting Attendees. 

Webcast means Meetings with up to 70,000 Participants.

Webinar Admin means an individual employed or otherwise hired by Customer to administer a Shared Webinar Room license on behalf of Customer, and is a type of User.  A Webinar Admin may also be referred to as a Seminar Admin.

Webinar Host means an individual employed or otherwise hired by Customer to host a Meeting for a Named Webinar Manager or a Shared Webinar Manager on behalf of Customer, and is a type of User.  A Webinar Host may also be referred to as a Seminar Host.  A Webinar Host is not authorized to administer any types of licenses, including but not limited to Named Webinar Manager Licenses or Shared Webinar Manager Licenses.

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