If you get the following error when launching Illustrator, follow the resolution steps mentioned below.
If you have Visual Studio or Visual C++ installed on your computer, uninstall them before proceeding with resolutions steps.
- Click this link: https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads
- Under the Visual Studio 2015, 2017 and 2019 section on this page, download the following executable file:
- Run the downloaded executable file.
- Restart your computer.
- Launch Illustrator.