Troubleshoot issues with downloading Adobe Stock assets.
Try one or more of the following solutions:
- Sign out from Adobe Stock, sign back in, and try downloading the asset again.
- Navigate to the License History page, click the Image ID, and save the image again.
- Clear your browser cache and delete your Internet history.
- Try to download the image using a different browser.
- Make sure that a pop-up blocker isn't blocking the download page.
- Ensure that your browser accepts cookies and your firewall doesn’t block outgoing information.