Troubleshooting & help
For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.
You can install Designer and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.
There are different methods of importing resources. Often you can drag resources into Substance 3D Designer from your file browser to import them to your project. Sometimes you may want to use a link so that the resource is updated whenever the file is updated. To learn more, see this article about linking and importing resources.