Photoshop lags, freezes, or runs slowly

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Cập nhật gần đây nhất vào 26 thg 12, 2022

Try the suggested solutions on this page if Photoshop lags, freezes, stutters, or runs slower than expected on your computer.

Ngừng các tính năng 3D trong Photoshop

Các tính năng 3D của Photoshop sẽ bị loại bỏ trong các bản cập nhật trong tương lai. Người dùng làm việc với các tính năng 3D được khuyến khích khám phá bộ sưu tập Substance 3D mới của Adobe, đại diện cho thế hệ công cụ 3D tiếp theo của Adobe. Bạn có thể tìm thêm thông tin chi tiết về việc ngừng cung cấp các tính năng 3D của Photoshop tại đây: Photoshop 3D | Các câu hỏi thường gặp về các tính năng 3D đã ngừng cung cấp..

Look up your issue in the Symptom column below and try the solutions listed against it.

Symptom	Suggested solutions
When you launch Photoshop, it freezes either at the splash screen displaying 'Loading Halide Bottlenecks...' or freezes/crashes during startup.	This issue is caused by corrupt color profiles or really large preset files. To resolve this issue, update Photoshop to the latest version. If updating Photoshop to the latest version doesn't solve the problem, try removing the custom preset files. For instructions, see Photoshop freezes at launch.
Slowness or lags while using certain tools or features like Scrubby Zoom, Animated Zoom, Panorama, HDR, Filters, Brushes, Select And Mask, etc	Ensure that your computer meets the system requirements. Ensure that special requirements for the feature you're using, such as GPU or OpenCL, are met. Tweak your Photoshop performance preferences. If you're using a gaming mouse (Logitech G700S or similar) with a custom driver, set the polling rate to 125 Hz in the device driver. If the issue persists, try the steps listed in Optimize Photoshop performance.
Slowness at launch	If Photoshop was running well earlier, but has recently become slow, reset preferences. Skip loading third-party plug-ins. To do so, close Photoshop and then launch it again while pressing down the Shift key. Disconnect any external peripherals or drives. Disable any antivirus software installed on your computer.
Slowness while accessing assets on network drives Note: Adobe Technical Support only supports using Photoshop and Adobe Bridge on a local hard disk. It's difficult to re-create or accurately identify network- and peripheral-configuration problems.	Copy the asset to a local drive, edit in Photoshop, and then upload again to the network drive.
Slowness/crashes when Photoshop is used together with peripherals like specific printers, Wacom tablet/Cintiq, etc	Follow the suggestions in Photoshop crashing due to libcef.dll. Update to the latest version of your peripheral’s driver. Try using Photoshop with a different peripheral unit. Contact the manufacturer of your peripheral for additional support.
Issues with untested/uncertified hardware (GPU, etc). Using Photoshop with uncertified hardware is not recommended.	Disable GPU use. Deselect Preferences > Performance > Use Graphics Processor. Ensure that the driver for your device is updated. If the problem began after you updated a driver, roll back to a previous version of the driver.
Photoshop consumes all of the customer’s system resources, such as CPU	Try the solutions proposed in High CPU usage due to CEPHTMLEngine. Ensure that your computer/OS is optimized in general. For example, use the MSConfig utility on Windows computers. Kill unnecessary processes running in the background on your computer. If necessary, upgrade your computer, so that it has more resources.
Slowness or lags while working with heavy-sized assets or assets with multiple layers/files/artboards	Increase memory allocation for Photoshop to 80-85%. Flatten any heavy layers which may be causing problems. Adjust cache size. Ensure that you choose the right cache preset for the type of document you're working with. Improve your computer’s hardware configuration. For example, add more RAM. Having a modern processor—for example, multi-core i3 5^th generation or later processor with clock-speed 2.6 GHz or higher—may help.
Slowness while saving files or exporting assets	At the OS level, tweak system virtual memory/page size. Consult the documentation for your operating system (Windows or macOS). Ensure that your computer has adequate free hard disk space. Ensure that you have write permissions to the location to which you’re saving the file. Ensure that you’re not saving the file to a network drive. That use case is unsupported. Add scratch disks for Photoshop’s use (Preferences > Scratch Disks).
Issues when Photoshop is used on high-resolution monitors	At the OS level, try switching to a lower-resolution display mode. Consult the documentation for your operating system (Windows or macOS).
General slowness/crashes while using Photoshop	Ensure that your computer meets the system requirements for Photoshop. Ensure that Photoshop and your operating system are up-to-date. If your computer has multiple graphics cards, ensure that the high-performance graphics card is assigned to Photoshop instead of the Integrated Graphics or Power-Saving graphics card. Skip loading third-party plug-ins. To do so, close Photoshop and then launch it again while pressing down the Shift key. Disable back-up software (Acronis, etc) Disable anti-virus and/or white-list Adobe applications in your anti-virus software. Increase the memory allocation for Photoshop to 80-85%. Adjust cache size. Ensure that you choose the right cache preset for the type of document you're working with. Disable GPU use. Deselect Preferences > Performance > Use Graphics Processor. If Photoshop was running well earlier, but has recently become slow, reset preferences. Add scratch disks for Photoshop’s use (Preferences > Scratch Disks). Under Preferences > 3D, lower the value of the Available VRAM For 3D setting to 80%. If you're running Photoshop on a macOS computer, disable Automatic Graphic Switching from the Energy Saver System Preferences. If the issue persists, try the steps listed in Optimize Photoshop performance.