Error "1603. A fatal error occurred during installation" | Install | CS4 products

When you install Adobe Creative Suite 4 or point products, you receive the following error message:

"Error 1603. A fatal error occurred during installation".

Do one or more of the following:

Uninstall Google Desktop.

On Windows Vista
1. Choose Start > Control Panel, and double-click Programs And Features.
2. Select Google Desktop, and click Uninstall. Follow the onscreen instructions to remove the product.
3. Restart the computer.
On Windows XP
1. Choose Start > Settings > Control Panel, and double-click Add Or Remove Programs.
2. Select Google Desktop, and click Remove. Follow the onscreen instructions to remove the application.
3. Restart the computer.

Install the Adobe Creative Suite 4 or point products.

Launch the Adobe Creative Suite 4 installer.

Follow the onscreen instructions to the Installation Location dialog box.

Click Browse and select a folder without double-byte characters.

Note: Double-byte or high ASCII characters are any characters that require more than 1 byte to describe. Most glyph-based languages, such as Japanese, use double-byte characters to display the language. In the example above,

is a double-byte phrase meaning New Folder.

Google Desktop has been known to occasionally cause a conflict with the Adobe Creative Suite 3 installer. Furthermore, the Adobe Creative Suite 4 installer cannot install into a double-byte folder on a single-byte Windows operating system.

Example: On an English Windows OS you cannot install into a folder named .

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Error "1603. A fatal error occurred during installation" | Install | CS4 products | Windows

Products Affected

Issue

Solution

Solution 1: Remove Google Desktop.

Solution 2: Install the Adobe Creative Suite 4 or point products into a single-byte folder.

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