Issue: "Entry Point Not Found" error on startup

On Windows 7 SP1 computers with Office 2016, the following error message appears when Acrobat launches:

"The procedure entry point ucrtbase.terminate could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll."

Entry Point Not Found error prompt
Entry Point Not Found Acrobat error

This issue is related to the Office 2016 installation, as it does not always install the VS2015 runtime on Windows 7 computers.

A workaround is to install the VS2015 runtime manually. Once the runtime is installed, Acrobat should launch without this error message.

Solution: Install Microsoft Visual C++ (x64) runtime

Download Microsoft Visual C++ 2015 runtime from Microsoft Download Center. Install it by double-clicking the downloaded file - vc_redist.x64.exe (on 64-bit computers) and vc_redist.x86.exe (on 32-bit computers).

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