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Before you install, make sure that your system meets the minimum system requirements.
If you have trouble downloading Reader after trying the steps in this TechNote, try downloading the Reader installer directly by clicking this link: get.adobe.com/reader/direct. Select your operating system, language, and version, and then click Download Now. Follow the onscreen instructions to complete the download.
For quick troubleshooting steps, see Quick fix | Install, download | Reader.
For a list of known issues and more in-depth troubleshooting, see Troubleshoot installation | Adobe Reader | Windows.
To see if other users are experiencing similar download and installation problems, visit the Reader user-to-user forum, or the Deployment & Installation forum on AcrobatUsers.com. Try posting your problem on the forums for interactive troubleshooting. When posting on forums, include your operating system and product version number.