The following patches are only for licensed on-premise Connect installations. These patch files are for Adobe Connect servers running Adobe Connect 9.0 and later. They are not full Connect installation packages. You can download the full Connect installer from your company's Adobe Licensing account (LWS) here.

On-Premise installations of Adobe Connect 11.0 need to ensure to follow instructions on this blog post on each server running Adobe Connect 11.0.

Adobe Connect 11.0.0c & 11.0.0d patches are available for licensed (On-Premise) customers.  Note:  11.0.0a and 11.0.0b are already included as part of the Adobe Connect 11.0 installer.  The two patches can be downloaded along with the deployment instructions from the below links:

11.0.0c patch

11.0.0d patch

NOTE:  These patches should be installed on all systems running Adobe Connect 11.0.

Adobe Connect 11.0.5 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  The deployment instructions call out that this patch is to be installed on servers running Adobe Connect 11.0.0d, but this can be installed directly onto servers running Adobe Connect 11.0 OR Adobe Connect 11.0.0d.

Adobe Connect 11.0.6 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here

Adobe Connect 11.0.7 patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running Adobe Connect 11.0.6.

Offline Help files for Adobe Connect 11.2.  This patch can be downloaded from here.  

NOTE:  These offline help files are only needed when Adobe Connect servers are installed on a private/secure network that has no access to the internet.  Most on-premise customers will not need these files.

Adobe Connect 11.2 installer for licensed (On-Premise) customers is available in your Adobe Licensing account (LWS).  Please ensure to follow these important Support Blogs immediately after your 11.2 upgrade.

Support Article 1

Support Article 2

Support Article 3

Adobe Connect 11.2.1 patch is available for licensed (On-Prem) customers.  The patch can be downloaded along with the deployment instructions here.  NOTE:  This patch should be installed on systems running Adobe Connect 11.2.

NOTE:  Customers that use PGI integrated audio on their On-Prem servers will need to follow these instructions to enable the new PGI adaptor used in Adobe Connect 11.2.1.   Click Here.

Adobe Connect 10.1.1 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here

NOTE: This patch should be installed on systems running 10.1

Adobe Connect 10.2 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed to systems running 10.1.1.

Adobe Connect 10.2.1 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed to systems running 10.2.

Adobe Connect 10.5.1 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE:  This patch should be installed on systems running 10.5

Offline Help files for Adobe Connect 10.5.  This patch can be downloaded from here.  Deployment instructions are available from here.

NOTE:  These offline help files are only needed when Adobe Connect servers are installed on a private/secure network that has no access to the internet.  Most on-premise customers will not need these files.

Adobe Connect 10.6.0 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions hereThis patch is in the form of a full Adobe Connect installer and is a large file download.

For upgrade path information, see 10.6 relese notes here.

 

Adobe Connect 10.6.1 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE:  This patch should be installed on systems running 10.6

Adobe Connect 10.6.2 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed on systems runnin 10.6.1

We recommend all Connect 10.6.x accounts upgrade to 10.6.2.

Adobe Connect 10.6.2a patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

IMPORTANT NOTE: 10.6.2a patch includes a fix for Break Out Room latency.  This fix is not available in Adobe Connect 10.8.  Customers that require this Break Out Room patch should not upgrade to Adobe Connect 10.8.  Click here for more details.  

Adobe Connect 10.8 installer is available for licensed (On-Premise) customers only.  The full installer can be downloaded from here.

The Adobe Connect 9 UV patch is only for Adobe Connect servers running Connect 9.1 through Connect 9.5.3.  Even though the patch is labeled 9.5.2C, it can be applied to any Connect version of 9.1.X or higher.  Connect 9.5.3 or higher will not need this patch.

The Patch and deployment instructions can be downloaded from here.

The iOS9 patch is ONLY for Adobe Connect servers running Connect version between 9.0 and 9.4.2X.  Connect 9.5 and higher does NOT require this patch.

For customers with Connect 9.0 through Connect 9.1.2 use this iOS9 Patch.   The patch can be downloaded along with the deployment instructions from here.

For customers with Connect 9.2 through Connect 9.4.2x use this iOS9 Patch.  The patch can be downloaded along with the deployment instructions from here.

 

Adobe Connect 9.8 is available as a full installer.  The installer can be downloades from the Adobe Licensing site here

Future Adobe Connect 9.8 patches will be added below once they are available.

Adobe Connect 9.8.1 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed on 9.8

Adobe Connect 9.8.2 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed on 9.8.1

Adobe Connect 9.7 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed on 9.6.2

Adobe Connect 9.7.0a patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed immediately after 9.7 

Adobe Connect 9.7.0b patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed immediately after 9.7.0a

Connect 9.6 Off-line Help patch

Starting in Connect 9.6, all help pages will be served from Adobe.com.  For on-premise customers that do not have internet access (closed, private or secure networks) or customers that block access to Adobe.com will need to install the Connect 9.6 Off-line Help patch.  This will allow users on those networks to access help pages served locally from the Connect server(s).  The patch can be downloaded along with the deployment instructions from here.

Note:  this patch should be installed on Connect 9.6

 

Adobe Connect 9.6.2 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions from here.

Note: This patch should be installed on 9.6.1.  Also, install the below A, B and C patches immediately following 9.6.2.  9.6.2b is only needed for customers that use Events and have CQ server(s).

Adobe Connect 9.6.2a patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed on 9.6.2

Adobe Connect 9.6.2b patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed on 9.6.2a if your Connect license contains the Events module and you use CQ/AEM server(s).

Adobe Connect 9.6.2c patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions here.

NOTE: This patch should be installed on 9.6.2a and/or 9.6.2b.

Adobe Connect 9.5.7 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions from here.

Along with the 9.5.7 patch, the 9.5.7a patch should be applied immediatley after 9.5.7.  9.5.7a patch can be downloaded along with the deployment instructions from here.

Note: This patch should be installed after 9.5.6

Adobe Connect 9.5.6 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions from here.

Note:  This patch should be installed on 9.5.5.

Adobe Connect 9.5.5 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions from here.

Note:  This patch should be installed on 9.5.4.

Adobe Connect 9.5.4a patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions from here.

Note:  This patch should be installed on 9.5.4.

Adobe Connect 9.5.4 patch is available for licensed (On-Premise) customers.  The patch can be downloaded along with the deployment instructions from here.

Note:  This patch should be installed on 9.5.3 and later.

Adobe Connect 9.5.3 patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch should be installed on 9.5.2 and later.

Adobe Connect 9.5.2a patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch should be installed immdiately after 9.5.2.

Adobe Connect 9.5.2 patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch requires Adobe Connect version 9.5.1 or later.

Adobe Connect 9.5.1a patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.5.0  

Adobe Connect 9.5.1b patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect versions on 9.5.2 or above.  This patch will allow recordings created in Connect 7.5 and older to be viewed.

Adobe Connect 9.4.2f patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.4.2d.  

Adobe Connect 9.4.2d patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.4.2.  

Adobe Connect 9.4.2 patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.4.1.  

Adobe Connect 9.4.1 patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.3.1.  

Adobe Connect 9.4.1a patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is meant for Event module only and should only be applied on the server
running CQ. Apply the patch on top of 9.4.1.

Adobe Connect 9.3.1f patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch should be applied immediately after 9.3.1d because we fixed a time zone issue found in 9.3.1d.   

Adobe Connect 9.3.1d patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Connect version 9.3.1c.

Adobe Connect 9.3.1c patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Connect version 9.3 or 9.3.1a.

Adobe Connect server patches for Google Chrome PPAPI incompatibility.

The following patches are intended for on-premise Connect deployments for version of Connect earlier than Connect 9.2.  The Chrome issue is detailed in the TechNote here Adobe Connect Add-in Compatibility with the Google Chrome Browser

These patches will be rolled out in phases.  Adobe highly recommends patching your Connect servers to avoid user issues when joining Connect sessions with the Chrome browser.

Adobe Connect versions:

No patching needed for Connect versions 9.2 or greater.

  • Connect 9.1.2 - Use patch 9.1.2d by clicking here
  • Connect 9.1.1 - Use Patch 9.1.1e - by clicking here
  • Connect 9.0.4 - Use Patch 9.0.4f - by clicking here
  • Connect 8.2.2 - Use Patch 8.2.2.7a - by clicking here

 

Adobe Connect 9.2.2c patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.2.2. Apply this patch on top of 9.2.2a.

Adobe Connect 9.2.2a patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.2.2. Apply the patch on top of 9.2.2.

Adobe Connect 9.2.2 patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.2. Install the patch on top of 9.2

Adobe Connect 9.1.2b patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: Install this patch on top of 9.1.2a.

Adobe Connect 9.1.2a patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed server running Adobe Connect version 9.1. Both 9.1.2a and 9.1.2b must be installed with 9.1.2.

Adobe Connect 9.1.2 patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.1.2. It's necessary to install this patch  on top of 9.1.2.

Adobe Connect 9.1.1d patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.1.1b. It can be installed on top of 9.1.1, 9.1.1a or 9.1.1b.

Adobe Connect 9.1.1b patch is available for licensed (On-Premise) customers. The patch can be downloaded along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.1.1. It's necessary to install this patch  on top of 9.1.1 or 9.1.1a.

Adobe Connect 9.0.4e patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.0.4d.

Adobe Connect 9.0.4d patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

Note: This patch can only be applied on 9.0.4c. Although 9.0.4c is available, Adobe highly recommends that all users apply the patch 9.0.4d to avoid the Blank meeting room bug.

Adobe Connect 9.0.4c patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

Note: You can apply patch 9.0.4c either on 9.0.4A or 9.0.4B. Adobe recommends all the users to apply 9.0.4d as well.

Adobe Connect 9.0.4b patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.0.4. Apply the patch on top of 9.0.4a.

Adobe Connect 9.0.4a patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

Note: This patch is intended for all licensed servers running Adobe Connect version 9.0.4.

Adobe Connect 9.0.4 patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

Note: Patch 9.0.4 is a cumulative patch and can directly be applied on 9.0.0.1.

Adobe Connect 9.0.3B patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

Adobe Connect 9.0.3A patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

Adobe Connect 9.0.3 patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

Note: Patch 9.0.3 is a cumulative patch and can directly be applied on 9.0.0.1. Apply the patch 9.0.3a and 9.0.3b on top of 9.0.3

Adobe Connect 9.0.2A patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

Adobe Connect 9.0.2 patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

Note: The patch 9.0.2 is a cumulative patch and can directly be applied on 9.0.0.1. Apply the patch 9.0.2A on top of 9.0.2.

Adobe Connect 9.0.1 patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

The PDF file included in the patch contains descriptions of all the bugs that are fixed in 9.0.1.

Adobe Connect 9.0.1c patch is available for licensed (On-Premise) customers. This patch fixes some critical bugs. You can download the patch from the below link along with the deployment instructions.

Adobe Connect 9.0.1c patch is available for licensed (On-Premise) customers. You can download the patches along with the deployment instructions from here.

The PDF file included in the patch contains descriptions of all the bugs that are fixed in 9.0.1c.