Get answers to frequently asked questions about using Firefly AI Assistant.
AI Assistant is a beta feature in Adobe Firefly, now available for testing and feedback.
Firefly AI Assistant is a new way to create with Adobe. It helps turn your intent into action by planning, building, and completing creative workflows.
- Understands your creative goal: Describe what you want to create in your own words or start with a skill, and Firefly AI Assistant helps determine the right steps and tools to get there.
- Works across multi-step workflows: From editing an image to creating a video or resizing content for social, the AI Assistant moves the work forward in one conversational experience.
- Keeps you focused on the vision: You guide the direction and shape the output as it comes together, while the assistant handles the execution.
Firefly AI Assistant utilizes capabilities from across Adobe's Creative Cloud apps, including Photoshop, Lightroom, Illustrator, Premiere, Firefly, and more.
Additional tools and capabilities will be introduced soon.
The assistant is available for:
- Users with a Creative Cloud Pro, Firefly Standard, Firefly Pro, Firefly Pro Plus, or Firefly Premium plan subscription. Starting October 1, 2026, it will be available to all users with a Creative Cloud plan.
- Subset of free Adobe accounts without paid subscription plans in select regions.
- Adult consumers aged 18 or older.
The assistant is available but not optimized for:
- Usage with languages other than English, French, German, and Japanese.
- All apps subscribers on enterprise (CCT/E).
- For EDU higher-ed.
The assistant is unavailable in:
- Adobe desktop or mobile apps.
- Some legacy enterprise plans: CCT Standard AA (no SA), CCE v3 AA/SA, CCE Core AA/SA, CCE Pro AA/SA.
- K-12 (EDU).
The AI Assistant is a limited free experience that lets users with a free Adobe account try Adobe’s AI Assistant to create images, videos, and other content through simple conversations. It’s designed to help users explore what the assistant can do before upgrading.
Firefly AI Assistant draws on a range of tools and AI models across our creative ecosystem, including our Firefly family of models and partner models, to deliver the best possible creative outcome.
AI Assistant automatically selects across both Firefly and partner models based on your request, unless a model is explicitly specified. Outputs generated using Firefly models within AI Assistant are considered safe for commercial use. When using outputs generated from partner models within AI Assistant, you are responsible for determining whether a partner model is appropriate for your project.
Firefly AI Assistant stores only the preferences you explicitly ask it to remember. During a session, the assistant may reference these preferences to provide relevant responses or execute tasks, but it does not retain any additional information beyond what you have chosen to save. At any time, you can ask the assistant to delete all saved preferences.
Chat history is available in the left panel. You can delete or rename it by going to the left panel and selecting the three-dots icon for each chat.
Adobe may designate the Services and Software, or a feature of the Services and Software, as a prerelease or beta version (“Beta Version”). A Beta Version does not represent the final Services and Software and may contain bugs that may cause system or other failures and data loss. Adobe may choose not to release a commercial version of the Beta Version. You can learn more about it from the terms of use for Beta Versions.
Firefly AI Assistant will support creative skills such as “Portrait Retouch,” “Prepare Product Photos,” “Create Social Variations,” and more.
Beyond the creative skills that work like prompt templates, the assistant will be able to tap into powerful and precision tools from across our creative apps, including Blur background (portrait), Blur, Auto tone, Auto straighten, Vectorize, Generate image, Transcode video, Generative expand, and more.
Firefly AI Assistant is built for conversation, so course-correcting is as natural as giving feedback to a collaborator. If the output isn’t quite right, you can describe what's off, what they would like changed, or where they want to take it next, and the agent adjusts accordingly. Because it understands creative intent and professional standards, it refines the work in ways that stay true to your vision and brand.
There’s no need to start over or switch tools. You can keep the conversation going until the work is exactly where you want it. You can also use the thumbs-up or thumbs-down option, along with the feedback option, to let us know what did or didn’t work.
No matter which generative AI models we may give a choice to use within our creative apps, your content isn't and will not be used to train generative AI models.
Credit usage
Learn more about how AI credits work when using Firefly AI Assistant.
Yes. Starting October 1, 2026, for users with paid plans, certain AI Assistant actions will use your available AI credits.
AI Assistant uses credits for most AI-powered creative actions, such as generating and editing content. Credit usage varies by action. To check how many credits an action used, hover over the credits icon after an action is completed. Credit rates are introductory and may change as the product experience evolves.
Yes. Every Creative Cloud plan includes credits to let you create and edit faster using AI features. Starting October 1, 2026, for users with paid plans, certain AI Assistant actions will use your available AI credits.
Free users receive a limited number of daily free generations that can be used on the AI Assistant.
For paid subscribers, to keep creating after you use all your available credits, you can upgrade your plan, buy credits, or wait until your monthly credits refresh on your billing date.
For free users, if you reach your daily limit of complimentary generations, you can subscribe to a plan, buy credits, or wait until your free generations refresh daily at midnight GMT.
Preferences are stored at the user level and automatically applied across all your chats. Support for project-level preferences may be added in the future.
Create preference: Tell the agent your preference in plain language. For example, you can specify how you want outputs formatted or which tools to prioritize.
Manage or delete preferences: Ask the agent to update or delete a preference using natural language. For example, “Change my preference to…” or “Remove my preference for…”.
View preferences: Ask the agent to list your current preferences. There is currently no centralized interface for viewing them.
Skills are prebuilt workflows that guide you through multi-step creative tasks.
You can invoke skills explicitly (for example, by typing /batch-edit-photos) or implicitly, where the agent detects your intent and runs the appropriate skill automatically.
Tell the agent to avoid using a skill. For example, say “without using a skill” or “keep it simple.”
No, creating custom skills isn't currently supported.
Simply describe what you want to create and the agent will use available tools to complete your request, even without a specific skill.
Yes. Additional skills are planned and will be introduced throughout the beta period. For now, you can use the AI Assistant's available skills and capabilities, from video creation to brand kit building.
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