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Manage Adobe storage

  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment guide
      2. Approve Adobe apps in Google Admin Console
      3. Enable Adobe Express in Google Classroom
      4. Integration with Canvas LMS
      5. Integration with Blackboard Learn
      6. Configuring SSO for District Portals and LMSs
      7. Deploy Adobe Express through Google App Licensing
      8. Add users through Roster Sync
      9. Kivuto FAQ
      10. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage users
    1. Overview
    2. Administrative roles
    3. User management techniques
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Change user's identity type
    5. Manage user groups
    6. Manage directory users
    7. Manage developers
    8. Migrate existing users to the Adobe Admin Console
    9. Migrate user management to the Adobe Admin Console
  6. Manage products and entitlements
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      8. Enable/disable services for a product profile
      9. Single App | Creative Cloud for enterprise
      10. Optional services
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  8. Manage services
    1. Adobe Stock
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    3. Adobe Asset Link
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      3. Configure Adobe Experience Manager Assets
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      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  9. Deploy apps and updates
    1. Overview
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    2. Create packages
      1. Package apps via the Admin Console
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      1. Customize the Creative Cloud desktop app
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      5. Install products in the Exceptions folder
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    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
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      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Channel IDs for use with Adobe Remote Update Manager
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    8. Troubleshoot
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      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
    9. Create packages using Creative Cloud Packager (CC 2018 or earlier apps)
      1. About Creative Cloud Packager
      2. Creative Cloud Packager release notes
      3. Application packaging
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      5. Create named license packages
      6. Create packages with device licenses
      7. Create a license package
      8. Create packages with serial number licenses
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      10. Package non-Creative Cloud products
      11. Edit and save configurations
      12. Set locale at system level
  10. Manage your account
    1. Manage your Teams account
      1. Overview
      2. Update payment details
      3. Manage invoices
      4. Change contract owner
      5. Change reseller
    2. Assign licenses to a Teams user
    3. Add products and licenses
    4. Renewals
      1. Teams membership: Renewals
      2. Enterprise in VIP: Renewals and compliance
    5. Automated expiration stages for ETLA contracts
    6. Switching contract types within an existing Adobe Admin Console
    7. Purchase Request compliance
    8. Value Incentive Plan (VIP) in China
    9. VIP Select help
  11. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  12. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud


With the updates to Adobe Creative Cloud storage, you have full control and visibility of storage across your Creative Cloud applications. The storage quotas are flexible for end users up to the amount of storage purchased by the organization.

After Adobe storage with the updates is provisioned for your organization, a Storage tab is displayed in the Admin Console for administrators. If you are a system administrator, you can manage individual user folders and shared storage through the Storage tab. You can also view how much quota is used by individual users and the overall quota consumed by all the users. This tab is also visible to users that you delegate a Storage administrator role.

With the Storage tab on the Admin Console, you can access individual user folders or search for folders by user name or email.


Shared storage

Individual user folders

Storage reports

Overall storage quota and individual quota

Storage for Creative Cloud libraries.

Private folders of individual users for active and inactive users.

Storage usage data, such as quotas and usage percentages.


We are in the process of migrating customers to the new pooled storage model. When your organization has been migrated, you will see the Storage tab in the Admin console.

Storage overview

The Storage overview page provides complete visibility of quota usage. It provides information on the total storage allocated for the organization, the amount of storage consumed, and the available balance. The page also provides a snapshot of the top consumers of quota, including the quota allocated and the percentage consumed. You can also choose to view the entire list of users along with the storage quota used by each user. The storage consumption graph displays the following information:

  • Individual user folders: Quota used by all users, irrespective of whether they are active or inactive.
  • Shared storage: Quota used by Creative Cloud libraries.
  • Others: Quota used by storage reports and the ZIP folders. When a user is removed from the organization, the user’s content is added to a ZIP folder. You can remove a user’s ZIP folder when you permanently delete the user from the Inactive Users tab.
Storage overview

Storage repository

All the content uploaded by the users are stored inside a storage repository that the organization owns. By default, the name that we give to this repository is the same as the name of your organization on the Admin Console. While the name of an organization on the Admin Console cannot be changed after the organization is set up, you can rename your storage repository.

When end users upload libraries to be shared across organizations, they would be able to know which organization they are sharing with, through the name of the storage repository.

Change storage repository name

  1. Log in to the Admin Console and navigate to the Storage tab.

    Storage repository name

    Your storage repository name is displayed in the Storage Overview tab. Also, by default the repository name is your Admin Console organization name.

  2. Click Edit.

  3. In the Edit storage repository name screen, update the name and click Save.

View shared storage

In the Shared storage page, you can view, search, delete, and view details of shared folders. Shared folders are used to store Creative Cloud libraries so that they are automatically shared with all users of the organization. Creative Cloud Libraries accelerate work by reducing clicks in the creative process, making it easy for designers to use the right assets and for organizations to control the use of assets. For more, see Creative Cloud Libraries for business.

View details of shared folders

As an administrator, you can view details of shared folders, including information about end users and folder paths in the Asset library.

  1. Select the folder for which you want to view details.

  2. Click Details.

  3. Review the folder details in the right pane.

Manage individual user folders

The Individual user folders page includes the Active Users and Inactive Users tabs. The Active Users tab lists the folders of end users that are currently in the system. The Inactive Users tab lists folders of users that are no longer in the system. You can view details of folders in either category. You can also permanently delete folders of inactive users.

View details of user folders

  1. Depending upon the type of user, open the relevant tab.

  2. Select the desired folder, and click Details.

  3. Review the folder details in the right pane.

Delete folders of inactive users

You can remove an inactive user folder permanently from the list of folders in the Inactive Users tab. Before permanently deleting a folder, you can transfer the contents to an active user and verify that the user has successfully claimed the content. Once permanently deleted, the content cannot be restored.

  1. Select a folder in the Inactive Users list.

  2. Click Permanently Delete.

  3. From the list of options, choose one of the following, and then click Next:

    • Share content now: Folder content is sent through email to a designated user. If you choose this option, specify the email address of the designated user that receives the content.
    • Share content later: The folder content remains in the Inactive User tab until it is permanently deleted.
    • Permanently delete content: The folder is permanently deleted with no option to share the content.

    For more information, see Reclaim assets from a user.

    Transfer assets

  4. Click Permanently Delete again to confirm the action.

View and create storage reports

Storage reports include storage usage data, such as quotas and usage percentages, for folders of the chosen type.

Individual folder reportsIncludes storage usage data, such as quotas and usage percentages, for individual folders.

Shared folder reports: Includes storage usage data, such as quotas and usage percentages, for shared folders.

To create a storage report:

  1. In the Storage tab, navigate to Storage reports.

  2. Click Create report.

  3. Choose the type of report, Individual folders or Shared folders.

  4. Click Create report.

  5. After the report is ready, you'll receive an email from where you can download the report.

    Stoage report download email

Manage storage admins

The Storage tab is available to system admins and storage admins. To provide access to this Storage tab, you'll need to add the user on the Admin Console and then give the user either System admin privileges or Storage admin privileges. 

Add storage administrators

  1. Navigate to Users > Administrators and click Add Admin.

  2. Type the name, email address, or the name of a user group for the user.

  3. Click Next.

  4. In the Add an administrator page, turn on Storage administrator.

    Scroll down the list of admin roles, if required.

  5. Click Save.

If you navigate back Storage > Admins, the newly added storage admin display in list.

Remove storage administrators

When you remove a storage administrator, that user would no longer be able to access Storage tab, unless that user also has System admin privileges.

  1. In the Storage admins page, from the list of storage admins, click the admin to remove.

  2. In the Administrator Rights section of the left pane, click  and then click Edit admin rights.

  3. In the Edit administrative rights page, turn off Storage administrator.

    Scroll down the list of admin roles, if required.


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