Some of the problems seen in InDesign Server

1. Adobe InDesign Server is not properly licensed and will now quit.

Solution:

(i)                  Serialize the product again using Offline/Online activation steps.

(ii)                If re-serialization does not help, delete SLCache and SLStore folders and serialize the products again.

2. Adobe InDesign Server launches as single instance even though it’s licenced for multiple instances.

Solution:

(i)                  Double Check the serial number.

(ii)                If serial number is correct and the problem still occurs, reserialize the products using Offline/Online activation steps.

(iii)               If re-serialization does not help, delete SLCache and SLStore folders and serialize the products again.

3. Adobe InDesign Server launches as watermark version.

Solution:

(i) Delete SLCache and SLStore folders.

(ii) Reserialize the product using Offline/Online activation steps.

 

Location of SLCache and SLStore folders :

Window:

C:\ProgramData\Adobe\SLStore

C:\Program Files (x86)\Common Files\Adobe\SLCache

MAC:

System Library/Application Support/Adobe/SLStore

System Library/Application Support/Adobe/SLCache

 

InDesign Server activation steps:

  1. For InDesign Server 2018:  https://helpx.adobe.com/bg/indesign/release-note/indesign-server-cc-march-2018-13-1-release-notes.html
  2. For  InDesign Server 2017: https://helpx.adobe.com/in/indesign/release-note/indesign-server-cc-2017-release-notes.html
  3. For InDesign Server 2015:   https://helpx.adobe.com/indesign/release-note/indesign-server-cc-2015-release-notes.html

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