Adobe video applications and Mojave | macOS 10.14

This article lists known compatibility issues that you may encounter when running Adobe applications on macOS 10.14 (Mojave) and provides known workarounds.

Adobe has discovered the compatibility issue listed below with running applications with macOS 10.14 Mojave.

Adobe strongly recommends that customers update to the latest version of the application (CC 2019) release prior to updating to macOS 10.14 Mojave. Older versions of the application were not designed, nor extensively tested to run on macOS Mojave. Additionally, we strongly recommend that customers do their own testing on a non-production partition to ensure that new operating systems work with their current hardware and drivers. You may wish to remain on an older version of the OS that is compatible with prior versions of our software.

Products affected

Operating system

Premiere Pro, After Effects, Character Animator, Prelude, Audition version 2019 or earlier

macOS 10.14 Mojave

Adobe has discovered the following compatibility issues when running applications (CC 2019) and earlier releases on macOS 10.14 Mojave.

Application wants to access the microphone

Applies to Premiere Pro, Prelude, Character Animator, Audition

When you drag a clip on to the timeline, the application displays the following message.

Request to access the microphone on Premiere Pro
Request to access the microphone on Premiere Pro

Request to access the microphone on Character Animator
Request to access the microphone on Character Animator

Click OK to set the Mac microphone to be the audio input in the Audio Hardware preferences.

Additionally, Character Animator requests permission to access the camera. The application displays the following message.

Request to access the camera on Character Animator
Request to access the camera on Character Animator

Click OK to set the Mac camera to be the video input.

Dark Appearance setting does not affect all of the user interface

Applies to Premiere Pro, After Effects, Character Animator, Prelude

When you enable Dark Mode appearance in the macOS System Preferences > General dialog, the title bar at the top of application's windows continues to have a light theme.

Issues with eyedroppers

Applies to Premiere Pro

The following issues occur when you use eyedroppers:

  • When you use eye droppers in Premiere Pro to sample colors, you do not get a preview of the colors in the color swatch.
  • When you use the eyedropper to sample a color for a title in the Essential Graphics panel, the eyedropper does not function.

Morph cut with Metal GPU Rendering defaults to Software rendering

Applies to Premiere Pro

If you are using Metal GPU rendering, and apply a Morph Cut, then Premiere Pro does not use Metal GPU for rendering, instead it defaults to Software rendering. 

Dvaaudioscan helper app remains visible in Dock

Applies to Premiere Pro

When you quit Premiere Pro after creating a project, the Dvaaudioscan helper app does not quit. Upon shutdown, the system will shut down with the Dvaaudioscan icon visible in the Dock. It will also reappear in the Dock upon reboot.

After Effects attempts to take control of Finder

When you launch After Effects for the first time, an OS dialog opens, asking to control the finder, "Adobe After Effects CC 2018” would like to control the application “Finder”.
The issue does not occur on subsequent launches.

Debug Event dialog is missing UI elements

Applies to After Effects

When a task in After Effects crashes and produces the Debug Event assert, the Ignore pop-up menu and Copy to callstack check box are missing from the dialog.

Import dialog is missing Gallery view

Applies to After Effects

Install and launch After Effects on macOS Mojave, and open the import dialog File menu > Import > File. When you click the Show items as button, the Gallery is missing from the pop-up menu.


Get help faster and easier

New user?