Troubleshooting & help
Download & install
How do I download and install Bridge?
You can download Bridge from the Creative Cloud apps catalog. You'll need to sign in with your Adobe ID and password to complete the download. For more information, including how to install older versions or check for updates, see Download your creative cloud apps.
Why won't Bridge install?
For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.
Can I download a trial copy of Bridge?
How do I retrieve my Adobe ID or password?
Can I install Bridge on another computer?
You can install Bridge and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.
How can I change my password?
How can I change my credit card info?
How do I upgrade or change my membership?
My trial expires soon. How do I convert it?
How do I cancel and what happens to my files?
If you stop your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.
Work with files
How do I download photos from my camera?
How do I create a contact sheet?
How do I work with metadata?
Can I rate or label files in Bridge?
Can I purge the cache?
Plug-ins & extensions
How do I install the output module so I can create PDFs?
Beginning with the October 2017 release of Bridge CC, a new Output workspace has been introduced to generate PDF contact sheet natively in Bridge. Get the instructions to create a PDF contact sheet in Output workspace.
The existing Adobe Output Module (AOM) plug-in is no longer supported in Bridge CC 2018. If you're using Bridge CC 2017 or earlier, you can download the Adobe Output Module (AOM) plug-in and get installation instructions.
To check your current Bridge version, choose Help > About Bridge from the menu bar.
To update to the latest version of Bridge, see Update Creative Cloud apps.