Troubleshooting & help

Download & install

You can download InCopy from the Creative Cloud apps catalog. You'll need to sign in with your Adobe ID and password to complete the download. For more information, including how to install older versions or check for updates, see Download your creative cloud apps.

For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.

Yes! You can download trial versions of any Creative Cloud app from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. Learn how to download and install a Creative Cloud trial.

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

You can install InCopy and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

Account management

Sign in to your Adobe accounts page with your current Adobe ID and password. From there, click the Security & Privacy tab, and then click Change under Password. Forgot your password? Learn how to reset and change it.

Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.

If you stop your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.

InCopy basics

Click the Galley, Story, or Layout tab at the top of the editing area to change to a different view.

Turn on grids and guides from the View menu. Learn about setting up and using frames, grids, rulers, and guides.

Select the text and then use the Type menu or Character panel to make desired changes. See Using fonts to learn more.

Work with text

You can add text to an InCopy story by typing, pasting, or importing from another file.

Choose Type > Insert Special Character or Type > Glyphs. Learn more about working with glyphs and special characters.

Select the text and then choose one of the alignment buttons in the Paragraph panel. See Aligning text to learn more.

Yes. Choose Type > Insert Footnote. Learn more in this article on working with footnotes.

You apply a baseline shift to create superscript or subscript characters in a couple of different ways, depending on the type of font you're using.

InCopy & InDesign

InCopy workflows allow multiple people to work on the same InDesign document simultaneously. Learn more about creating and using InCopy workflows.

A managed-file workflow uses the LiveEdit Workflow plug-in to manage changes to shared files among multiple users. Read this overview to learn more about a basic managed-file workflow.

An InDesign user can export content to InCopy, which creates a link between the two applications. You can open this shared content, or assignment, in InCopy, and then check out the content using the Assignments panel.

Yes. Learn more about adjusting workflows.

If you want to set up a workflow, but not everyone has access to the same server, you can create and distribute assignment packages instead of putting files on a shared server.

Community

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