Adobe Scan FAQ

Scan anything into a high-quality PDF with your mobile device. Adobe Scan mobile app turns your mobile device into a powerful and intelligent scanning and text recognition tool that quickly captures and converts papers and whiteboards into searchable high-quality Adobe PDFs you can search, annotate, fill, sign, edit, and more.

The free Adobe Scan mobile app makes it easy to confidently capture papers and whiteboards with your mobile device, with automatic text recognition and artificial intelligence powered by Adobe Sensei. Transform documents, forms, whiteboards, receipts, and business cards into high-quality Adobe PDFs you can search, annotate, fill, sign, edit, and more.

Yes. Download the free Android or iOS version of the mobile app from Google Play or the iTunes App Store.

Yes. When you tap Save PDF in Adobe Scan, your file is automatically converted to PDF and saved to your Adobe Document Cloud account.

The Adobe Scan mobile app works with Adobe Document Cloud to help you stay connected, productive, and collaborative from any device, anywhere.

Sign up for free Adobe Document Cloud account to:

  • Store and access files in Adobe Document Cloud with 2GB of free storage.
  • Sync your files to Adobe Document Cloud and get instant access across desktop, mobile, and web.
  • Easily share your file with others, without having to deal with messy email threads and attachments.

Any PDF you create in Adobe Scan can be filled and signed in Adobe Acrobat. To install Adobe Acrobat for your smartphone or tablet and complete a form, contract, or agreement, simply tap on Fill & Sign in your Recent tab.

Adobe Acrobat Reader uses Form Field Recognition, powered by Adobe Sensei, to intelligently detect and suggest fields - such as name, address, signature, or checkboxes - to get your forms filled and signed even faster.

Adobe Scan lets you scan and automatically import business cards into your device contacts, without having to type them in. You can even scan multiple business cards as a multi-page scan, and select the ones you'd like to import.

  1. Open your Contacts app.
  2. Select the contact you’d like to add to Outlook.
  3. Select Share Contact (iOS) or Share as vCard (Android), and then choose Outlook.
  4. Open the attachment in your Outlook desktop app and then select Save and Close.

Yes, you can email contacts you’ve uploaded with Adobe Scan from your native email app by directly typing in their name and selecting their information from the drop-down.

No. Adobe Scan is a free, standalone app.

With a subscription to Acrobat Pro DC, you can combine and organize your scans with other documents and forms into a single PDF file and export scans into fully editable Microsoft Office files from desktop, mobile, or web. Images and text from your scanned PDFs also become fully editable on desktop.

Adobe Acrobat Reader is the trusted global leader for reliably viewing and working with PDFs. With the free app, you can fill, sign, annotate, highlight, and search text from PDFs created in Adobe Scan.

When you subscribe to Adobe Acrobat Export PDFAdobe Acrobat PDF Pack, or Adobe Acrobat Pro DC, you unlock premium features to do even more with your PDFs.

A simple tap to open Acrobat Reader from Adobe Scan allows you to open your scans in Adobe Acrobat Reader where you can easily annotate, highlight, and search text from your scans.

When you subscribe to Acrobat Pro DC, images and text from your scans become fully editable on desktop. And your files are accessible from wherever you use Adobe Document Cloud - across desktop, mobile, and web.

Yes, you can import photos of paper and whiteboards into Adobe Scan. Select the Images icon on your Recent or All Scans tab for Adobe Scan to automatically recognize and retrieve photos of documents and forms from your library.

You can also share images from your photo library. Simply select the Share icon when viewing your photos and choose Adobe Scan.

You can save your original image as a .jpg file by going into Settings > Preferences and turning on the Save Originals to Photos feature.

Optical Character Recognition, or OCR, is a technology that enables you to convert different types of documents, such as scanned paper documents, PDF files, or images captured by a digital camera into editable and searchable data. Adobe Scan automatically applies optical character recognition (OCR) to your document and converts it to a fully editable copy of your PDF.

Yes. The Adobe Scan app offers free OCR.

Disable automatic text recognition (OCR) by tapping Settings > Preferences > Run text recognition.

Yes. Change the language by tapping Settings > Preferences > Text recognition language, and then select your preferred language.

The online Help docs are available from your device as well as any browser. Help is available in 19 languages.

Yes. You can get more help by asking a question in the forums. These forum links are also available from within the app:

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