Follow along to resolve issues in published output (SWF) when your Captivate 2017 project contains YouTube Widget.

Issue

When you insert the YouTube widget in your Adobe Captivate (2017 release) project using Interactions > Learning Interactions, and view the SWF output, you may experience the following issues:

  1. Video content getting truncated/cut-off in Internet Explorer 11.
  2. Playback controls (play, pause etc.) do not appear when you hover your mouse over the video in Internet Explorer 11.
  3. On Chrome and Firefox, the YouTube widget doesn’t load at all.

Solution

  1. Download the updated YouTube widget by clicking this link in the download section below.
  2. Unzip and save the widget locally on your machine.
  3. Go to Insert > Widget and navigate to the downloaded YouTube widget and insert in your Captivate project.
  4. Publish the SWF output and check if the widget works as expected across all browsers.

Download

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