User Guide Cancel

Reset or change your Adobe password

Learn how to reset a forgotten password or change your existing password.

Reset forgotten password

  1. Enter your email address and select Continue.

    Sign-in screen

    Note:

    If you've set up two-step verification in your account, you're prompted to enter a verification code when attempting to update your password. 

  2. Select Reset your password.

    Click "Reset your password"

  3. Enter the code sent to your email address or phone number.

    Enter code

  4. In the Update your password screen, enter your new password twice to confirm, then select Update password.

    Update password

    You've successfully updated your password.

Can't find an email containing the code?

If you can't find the email from Adobe in your inbox, check your spam or junk folder. If you still can't find it, see Didn't receive expected email from Adobe.

Don't have access to your email address?

To update your email address, see Edit Adobe account personal profile

Change existing password

To ensure the security of your account and data, it is a good idea to periodically change your account password.

  1. In the Password section, select Change.

    Password section

    You may be prompted to enter your password again.

  2. Enter your new password twice to confirm, and then select Update Password.

    Reset_pwd

Need to update your email address or phone number?

To change your email address or phone number, see Edit Adobe account personal profile.  

 Adobe

Get help faster and easier

New user?