Why can't I import or export files in Adobe XD?

  1. Adobe XD User Guide
  2. Introduction
    1. What's new in Adobe XD
    2. Common questions
    3. Design, prototype, and share with Adobe XD
    4. System requirements
      1. Hardware and software requirements
      2. Adobe XD, Big Sur, and Apple silicon | macOS 11
    5. Workspace basics
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    8. Accessibility in Adobe XD
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    11. Changes to XD Starter Plan
  3. Design
    1. Artboards, guides, and layers
      1. Get started with artboards
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      3. Create scrollable artboards
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    7. Videos and Lotties
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  5. Share and export
    1. Share selected artboards
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    2. Adobe XD on mobile FAQ
  10. Troubleshooting
    1. Known and fixed issues
      1. Known issues
      2. Fixed issues
    2. Installation and updates
      1. XD appears as not compatible on Windows
      2. Error code 191
      3. Error code 183
      4. Issues installing XD plugins
      5.  Prompt to uninstall and reinstall XD on Windows 10
      6. Issues with preferences migration
    3. Launch and crash
      1.  XD crashes when launched on Windows 10
      2.  XD quits when you sign out of Creative Cloud
      3. Issue with subscription status on Windows
      4. Blocked-app warning when launching  XD on Windows
      5. Crash dump generation on Windows
      6. Crash log collection and sharing
    4. Cloud documents
      1. Issues with XD cloud documents
    5. Prototype, publish, and review
      1. Unable to record prototype interactions on macOS Catalina
      2. Issues with publish workflows
      3. Published  links do not appear in browsers
      4. Prototypes do not render correctly in browsers
      5. Commenting panel suddenly showing up on shared links
      6. Unable to publish libraries
    6. Import, export, and working with other apps
      1. Import and export in XD
      2. Photoshop files in XD
      3. Illustrator files in XD
      4. Export to After Effects from XD
      5. Sketch files in XD
      6. Third-party apps not visible in Export

Find the causes and solutions for file import and export issues in Adobe XD.

Why can't I import files in XD?

Importing files into Adobe XD can fail because of one or more of the following reasons:

What are the supported file formats for import?

Adobe XD supports the following formats:

  • PSD
  • Ai
  • Sketch
  • JPG
  • GIF
  • PNG
  • TIFF 
  • SVG
  • BMP
  • TXT

The file is ignored if you attempt to drag any other file type into XD.

What are the unsupported features of SVG files in XD?

The file does not import with 100% fidelity if the SVG file you are importing contains one or more of these features:

  • Filters
  • Patterns
  • Unsupported stroke features: linecap, dasharray
  • (Bitmap) mask
  • Scale transformations (partially supported) 
  • Skew transformations
  • Switch and foreignObject
  • Blend modes
  • Gradient transform
  • Text-anchor
  • Nested svg

What are the size constraints for SVG files?

The size limit for importing an SVG file into XD is 100 MB. If the file you want to import is larger than 100 MB, consider breaking it into several files and import them.

If you are still having trouble importing an SVG, verify that your SVG code is valid. You can use a validator tool (such as W3C Markup Validation Service) to test the validity of your SVG file.

What are the size constraints for images?

You can import large images up to 256 megapixels (a maximum square size of 16000 x 16000 pixels).

What are the size constraints for vector graphics?

The size limit for placing a vector graphic into XD is 100 MB. If the graphic you want to import is larger than 100 MB, consider breaking it into several graphics and then add them to Libraries. If the vector graphic contains an embedded image, ensure that the size of the image is less than 9 MB.

Why can't I export files from XD?

Your export may not have completed due to one of the following reasons:

  • Your asset was too large. The size limit for exporting assets from XD is 16,000 x 16,000 pixels.
  • You may be exporting to a read-only or a locked directory.
  • One of the assets you may be exporting is under 1 x 1 pixels large, or an invalid object. For example, a path with only one point, or a text object with no text.

If you encountered a different scenario where exporting a file, report the issue in the Adobe Experience Design forum.

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