Elements Organizer crashes on DELL machines

Last updated on Apr 27, 2021

Elements Organizer crashes while browsing for files on DELL machines.

When you browse for files from Elements Organizer on a DELL machine, it crashes. The crash happens due to DELL's Backup and Recovery software.

Solution

Do one of the following to resolve this issue:

  • Run Command Prompt in admin mode and run the following command to unregister the extensions:

 regsvr32/u "C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIconBackuped.dll"

  • Uninstall DELL Backup and Recovery software from your system.