Some text characters are missing from an Adobe PDF file created from Adobe FrameMaker or from a FrameMaker document printed to a PostScript printer on Windows.
Download the Microsoft Hotfix driver update from http://support.microsoft.com/?id=952909.
For more information regarding this solution, please refer to http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker.html.
Note: If you have already tried this method, but have not tried to Save As PDF (choose File > Save As > Save As PDF), then try that method instead.
Solution 4: Reduce the amount of system fonts in the Windows font control panel or move extra fonts used by FrameMaker to FrameMaker's font folder.
The FrameMaker font folder is contained in the FrameMaker install directory (typically C:\Program Files\Adobe\FrameMaker 7.x\fminit\fonts\Adobe; where x is replace with your version). When fonts are located here they are only accessable from FrameMaker itself.
Note: Be especially careful not to remove system fonts. For a list of default fonts that come with Windows see document 326402, "TrueType fonts installed by Windows XP". For a list of fonts installed with FrameMaker 7.x see document 325333, "Included fonts (FrameMaker 6.0-7.2)".
If you have a large number of fonts, then FrameMaker will occasionally drop text from the resulting PDF when Windows font bitmap cache (fntcache.dat, located in \Windows\System32) is too large. Adobe is aware of this issue and is working to a more permananent solution.
324684: Recommended printer drivers for creating PDF files from FrameMaker (Mac OS)
326236: Setting up AdobePS to create PDF files from FrameMaker< (6.0 on Windows)