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Set sync options

  1. Creative Cloud User Guide
  2. Introduction to Creative Cloud
    1. Common questions | Creative Cloud
    2. Creative Cloud system requirements
    3. Creative Cloud file sync | Known issues
  3. Download, install, set up, and update
    1. Download Creative Cloud apps
    2. Open Creative Cloud apps
    3. Start workspace
    4. Update Creative Cloud apps
    5. Change the language of your Creative Cloud apps
    6. Uninstall the Creative Cloud desktop app
    7. Uninstall or remove Creative Cloud apps
  4. Manage your account
    1. Convert a Creative Cloud trial to a paid membership
    2. Reset your Adobe password
    3. Change your Adobe plan
    4. Update credit card and billing address
    5. View, download, or email your Adobe invoice
    6. Fix a failed or missed payment
    7. Cancel Adobe trial or subscription
  5. Creative services
    1. Using Adobe Stock in Creative Cloud apps
    2. Using Adobe Fonts in Creative Cloud apps
    3. Creative Cloud Market is no longer available
  6. Collaboration and storage services
    1. What are cloud documents
    2. Cloud documents | Common questions
    3. Create or convert files to cloud documents
    4. Set up cloud documents to use offline
    5. Revert to an earlier version of a cloud document
    6. Share your work for commenting
    7. Why can't I see my cloud documents offline?
    8. Creative Cloud Libraries
    9. Collaborate on Creative Cloud Libraries and folders
    10. Collaboration FAQ
    11. Sync your files using cloud storage
    12. Find how much cloud storage you have
    13. Set sync options
    14. Discontinuation of Creative Cloud Synced files
    15. Download Synced files content
  7. Creative Cloud mobile apps
    1. Common questions | Mobile apps
    2. Adobe Creative Cloud for mobile
  8. Enterprise and teams
    1. Enterprise Learn & Support
    2. Teams Learn and Support
    3. Quick start guide for team members

Customize your sync settings to get the most out of the Creative Cloud syncing feature. To get started, sign in to your Creative Cloud desktop app.

Piezīme.

Starting December 11, 2023, new users and organizations will not be entitled to Creative Cloud Synced files. Starting February 1, 2024, Creative Cloud Synced files will be discontinued for personal accounts that existed before December 11, 2023 (learn more here). Starting October 1, 2024, Creative Cloud Synced files will be discontinued for business accounts associated with organizations that existed before December 11, 2023 (learn more here).

Change location of the sync folder

You need to allow the syncing process to complete before changing the folder location.

  1. Open the Creative Cloud desktop app. (Select the   icon in your Windows taskbar or the macOS menu bar.)

  2. Go to Cloud activity icon in the upper right, and then select the gear icon  to open preferences.

    Select the Cloud activity icon and then the gear icon

     Does your screen look different? See instructions for the earlier version of the Creative Cloud desktop app. 

  3. Select the edit icon to change the folder location.

    Change folder location

  4. Choose the location where you want to move the local version of the sync folder (called the Creative Cloud files folder).

  5. Select Done to save your changes.

    Once the location is changed, the folder and files are automatically moved to the new location. 

Manage sync transfer speed

The Creative Cloud desktop app lets you manage the transfer speed of your files, both when they are uploaded online and when they are downloaded locally. You can adjust the transfer speed according to the available bandwidth.

  1. Open the Creative Cloud desktop app. (Select the   icon in your Windows taskbar or the macOS menu bar.)

  2. Go to Cloud activity icon in the upper right, and then select the gear icon  to open preferences.

    Select the Cloud activity icon and then the gear icon

     Does your screen look different? See instructions for the earlier version of the Creative Cloud desktop app. 

  3. Select an option from each drop-down list for Download transfer speed and Upload transfer speed.

    Manage sync transfer speed

  4. Select Done to apply your changes.

Pause and resume file sync

If you have bandwidth issues, you can pause the automatic syncing of your files and resume at a better time. 

  1. Open the Creative Cloud desktop app. (Select the   icon in your Windows taskbar or the macOS menu bar.)

  2. Go to Cloud activity icon in the upper right, and then select the gear icon  to open preferences

    Select the Cloud activity icon and then the gear icon

     Does your screen look different? See instructions for the earlier version of the Creative Cloud desktop app. 

  3. To pause or resume the syncing of files, select Pause syncing or Resume syncing, respectively.

    Piezīme.

    If you're using macOS 13 Ventura, keep the Adobe Creative Cloud login item enabled. Turning this option off affects Adobe processes required to sync your files. Learn how to enable the Adobe Creative Cloud login item

 Adobe

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