Learn how to sync Creative Cloud files to access and work on your projects across devices or computers.

What is file syncing?

Cloud storage syncs your files, folders, Creative Cloud Libraries, and assets across connected devices through your Creative Cloud account. Files available within your Creative Cloud Files folder are automatically synced to the Creative Cloud website. Similarly, uploading a file to the Creative Cloud website or a mobile app syncs it to the Creative Cloud Files folder on your desktop.

Synced files can be viewed directly in native Adobe file formats without having to be downloaded or viewed in the Creative Cloud apps themselves.

How to save your files to the cloud

Sync your files automatically by saving them directly in the Creative Cloud Files folder.

  1. Launch your Creative Cloud app.

  2. Create a file or open an existing one.

  3. Choose either File > Save for a new file or File > Save as for an existing file.

    Special characters

    Filenames that contain special characters such as |, ", ?, <, >, /, *, or : are not synced. Nor are files with reserved names, such as AUX or Com1. If you receive an error, rename the asset filename to sync it to Creative Cloud. For more information, see Error: "Unable to sync assets."

  4. Navigate to the Creative Cloud Files folder and save your file there. You files get automatically synced to your Creative Cloud account.

    Creative Cloud files folder
    Creative Cloud files folder

 Creative Cloud apps such as Adobe Aero, Fresco, Photoshop, Illustrator, and XD let you save your files as cloud documents. With cloud documents, your edits get saved to the cloud in real time.

How to move existing files to the cloud

Keep all your assets together. You can use your cloud storage for all types of files, not just files you created with Creative Cloud apps.

  1. On the Synced files tab, select the Select files icon  in the upper-right corner.

    Upload assets to the Creative Cloud website
  2. Select files from your computer that you want to upload and select Open.

    The uploaded files are automatically synced to the Synced files tab of the Creative Cloud website.

How to check the sync status for your files

Use the Creative Cloud desktop app to check the status of your synced files.

  1. Open the Creative Cloud desktop app. (Select the  icon in your Windows taskbar or the macOS menu bar.)

  2. Select the Cloud activity icon  in the upper right.

    The in-context menu displays the sync status of your Creative Cloud files.

    Check the sync status for your Creative Cloud files

How to find and manage my files

You can access and manage your files on the Creative Cloud website.

  1. Go to the tab containing your file:

    • Synced files: Files you saved to the Creative Cloud Files folder.
    • Cloud documents: Files created in Adobe Aero, Adobe Fresco, XD, Illustrator, and Photoshop (if you saved files as cloud documents).
    • Mobile creations: Files created using Creative Cloud mobile apps.
  2. Select a file and then select the More actions icon  to view what you can do with it. You can share, rename, move, copy, download, or delete files. (You can even upload its new version.)

    Select the More actions icon

 To access the Creative Cloud files folder from the Creative Cloud desktop app, go to Your work tab and select the Your works link icon  in the left sidebar. Then select Open sync folder. Once the folder open, you can upload your files directly to sync them to your Creative Cloud account. (If you're on an earlier version of the Creative Cloud desktop app, select Files > Open Folder.)