Last updated on
Apr 27, 2021
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Also applies to RoboHelp Office
Adobe RoboHelp 7 ReadMe
This file includes last-minute notes, changes and known problems in Adobe RoboHelp 7.
The Getting Started Guide can point you to additional sources of technical information through the Adobe Systems Incorporated home page on the World Wide Web. You can also keep up-to-date with new RoboHelp developments through the RoboHelp home page at www.adobe.com/products/robohelp/.
For information about Adobe FrameMaker technical support options and online resources available, visit
www.adobe.com/support/products/framemaker.html.
Changes and Known Issues
Issue Number | Title and description |
1584470 | HTTP publishing corrupts Unicode Folder name on publishing |
1581113 | Installing RH Office on Unicode path fails to register RHActiveX and RHComAdd dlls Implications:
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1579862 | Bug Hunter not working on Windows Vista. Workaround: By running RoboHelp as Administrator we can run Bug hunter on Vista. |
1576161 | Search functionality is not working in Java Help system when Unicode characters are present in Topic Name/Content. |
1572937 | Search not working for Unicode (Hiragana) characters on RoboHelp for HTML (RHT) |
1556376 | Expanding and dropdown hotspots are not working when applied using Snippets. |
1552458 | RoboScreenCapture is not launched and a blank image inserted if an image having Unicode characters is created using Insert Screen Capture: |
1550654 | Server publishing fails on putting numeric IPv6 address of RoboHelp server on XP and Windows 2000 |
1513048 | Single HTML File option not present in RoboHelp 7 |
1511213 | Inserted Captivate demo with Unicode characters in project file name not getting displayed on RHT |
1511211 | Newly created Captivate demo with Unicode characters in project file name not getting displayed on RHT. |
1502467 | Registering CHM files doesnt happen in Vista. Registration will happen if RoboHelp for HTML is run as administrator in Vista. |
1411097 | PDF Creation Add-On will not install if Acrobat 7/8 Standard/Professional version is already installed on your system. If Acrobat version 6 is installed then it will be silently overridden by PDF Creation Add-On. |
1530716 | Junk characters appear for Unicode characters on the console when generating the output through command line compilation. Further, no message is thrown acknowledging the same. |
1582508 | If you try to import a FrameMaker file with conditions applied across paragraph boundary, please make sure that FrameMaker is installed on the same machine otherwise contents of files will not be shown properly e.g. lists will not be maintained as lists. |
1538561 | If the absolute image path [including the project path] contains some unsupported characters, an error message will be thrown for 'Edit with RoboScreenCapture'. For simple 'Edit' a warning message will be shown. |
Issues from RH 6 Release | |
1431933 | Acrobat 7 or 8 is custom installed without PDFMakers The Generate Adobe PDF check box on Printed Documentation SSL will be disabled because RoboHelp 7 depends on PDFMakers for Adobe PDF generation. If you have installed Acrobat 7 or higher, RoboHelp 7 will not install Acrobat Elements 7, which includes PDFMakers. |
1336440 | Junk character appears in the tabs label of the generated HTML help If a specified window has tab position set to left while generating HTML help (.chm), the "&" character precedes the caption name in all tabs of the generated CHM. You must use Top or Bottom as tab position while creating a new window for HTML Help Projects. |
1429037 | Indentation is not maintained properly in a list in Word document after importing it to RHTML If a Microsoft Word document has lists with customized indentation and you import it into RoboHelp HTML, the indentation will be changed to default spacing (36 points). However, you can manipulate the spacing in the style sheet after importing the Word file into RoboHelp HTML. |
1412063 | Cannot checkout a file/topic from RoboHTML if property "Checkout Comment required " is set for that file/topic If you want comment functionality during checkout/checkin of a file or topic, set following options explicitly:
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1412366/1429876 | Limitations of "Mark of The Web"
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1338237 | Cannot publish WebHelp/FlashHelp through HTTP To publish projects to an IIS HTTP server other than RoboHelp Server, the HTTP server root folder must contain the /scripts/cpshost.dll file. A Windows system does not contain this file, by default. You can download the file from the Microsoft web site. |
1388087 | 128-bit RC4 compatible Security settings are shown for a 1.3 version PDF If you choose PDF settings for version 1.3, the Security Settings show 128 bit encryption instead of 40-bit encryption. |
1414871 | Help button in Web Admin works only from RoboHelp The Help button in the Web Admin page of RoboHelp Server works when you click the RoboHelp Server tab of RoboHelp. The same Web Admin page does not function when it is accessed through a browser. |
1424540 | RoboSource Control Server Database Configuration Manager options for entries The following information is required to create a RoboSource Control 3 database:
http://msdn2.microsoft.com/en-us/library/system.data.sqlclient.sqlconnection.connectionstring(VS.80).aspx# |
1397378 | Unable to connect to database server from RoboSource Control Server Configurator on Win2K The .Net Data provider requires MDAC (Microsoft Data Access Components) version 2.6 or later. User can download MDAC from http://msdn.microsoft.com/data/ref/mdac/downloads/ If you have uninstalled RoboSource Control 1 without removing the database and have already installed RoboSource Control 3, you can still install RoboSource Control 1 and migrate your data to RoboSource Control 3 by using the RoboSource Convert Wizard. To access the wizard, click Start -> Programs -> RoboSource Control 3 -> RoboSource convert Wizard. |
Resolved Issues
These are some critical problems and issues that were known to occur in RoboHelp 6 or earlier and have been resolved in release 7.
Issue Number | Title and description |
0994640 | When you Ignore a word when spell checking the TOC, index, or glossary, it doesn't get ignored the next time you spell check |
0995018 | Text added to a Field in WYS is removed when topic is reloaded |
0995350 | No help from Starter, XP SP2 popup blocker
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1298102 | Change in spelling of a Glossary Hotspot word using the spell checker makes it lose the Glossary Hotspot functionality |
1336465 | RHTML crashes when a local user is logged in and a .mif file is imported |
1336476 | Numbered and Bulleted list present in a .mif file after importing do not convert into html lists. |
1349565 | RHTML crashes when provided 256 or more character input to "Link To" field in Image Map dialog. |
1444648 | Can not add User defined Variable to an X5 version controlled project opened in RHTML from Version Control |
1502737 | RHTML crashes when CBT is applied to contents of merged cells of a table and the project is generated. |
1540289 | Renaming the folder and adding a topic to it crashes the RHTML resulting in complete loss of the topics/folders present in the folder (even if it is a saved project). |
1555486 | Captivate movie with borders imports with errors |
1557698/2 | PolyLine / Arc vector graphics and Text Line in an anchored frame is lost on importing MIF in RHTML |
1572071, 1546640 | Text Line/ Text Frame in an anchored frame is lost on importing MIF in RHTML |
1568706 | Topics are not getting displayed /opened in FlashHelp System being viewed on Safari browser on MAC OS. |