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What 's New in Summer 2020 release?

Boost your performance and productivity with powerful authoring and extended publishing capabilities that take your content to the next level.

Introducing Adobe RoboHelp on Mac - the widely used and the most advanced operating system yet. Adobe RoboHelp brings in more smart features and enhancements to scale up content creation and reach wider audiences. With built-in Microcontent  editor, fully integrated workflow to manage the translation process - both Manual and Machine, to export XLIFF files for your content, online review, PDF enhancements, and more.  Collaborate seamlessly with the subject matter experts using web-based review capabilities.  Establish a use-by-reference relationship allowing text from one topic to be linked in multiple places by cross-referencing. Easily import HTML or Markdown content as HTML topics. Navigate with new Frameless HTML5 layouts featuring a navigation bar positioned at the top.  In addition, this release includes out-of-the-box support to publish to Zendesk, Salesforce, and ServiceNow.

Here’s a brief rundown of the new features and enhancements included in this release.

Feature summary

Introducing RoboHelp on Mac

With the introduction to macOS, Adobe RoboHelp introduces the users to new levels of ease of use, performance, and reliability, giving people the power to work more productively. Adding up to the most beautiful, seamless experience yet - and another big step forward. See the system requirements to deploy RoboHelp on your Mac system.

An illustration of RH landing page on Mac
An illustration of RH landing page on Mac

Collaborate using out-of-the-box Online Review

Produce high-quality contextual reviews to streamline live collaboration with reviewers and subject matter experts via secure cloud-based review. Allow multiple reviewers to markup the topics at the same time. Add stakeholders and modify their access at any time. With the new RoboHelp, you have access to a unified platform for team discussion and real-time project collaboration and feedback. For more information, see Review and Collaboration.

Review
An illustration of how the review feature works

Enhance experience with top navigation in Frameless HTML5 output

The main navigation is designed to be positioned at the top with a single column layout. The top navigation outputs are responsive to give the user the optimum viewing and reading experience across all devices, mobile, tablet, and desktop. On smaller devices, the top navigation is replaced with a different layout for better reading experience. All toolbar icons are moved under one "View more" icon to handle touch gestures to all icons. Enjoy the new skin layout with a menu at the top, room for a logo and search, and the main content area. 

Top Navigation
An illustration of Top Navigation in Frameless HTML5 output

Make a macro impact with Microcontent

Go beyond topic-based authoring to any piece of short, bite-sized snippets of content with built-in microcontent authoring that entices your viewers to check out a larger piece of your content. Create AI-ready microcontent or repurpose your existing content for use as microcontent. Make the content trivially easy for the user by atomizing any long-form content and customize for use in chatbots, and frequently asked questions (FAQ) database, among other applications. Check how to:

  • Create information-rich content snippets within Adobe RoboHelp.
  • Leverage Microcontent for featured snippets in search results and in-context help.
  • Use Microcontent to power next-generation chatbots.
  • Integrate the new Microhelp in your environment.
An illustration of Snippet search & FAQ page
An illustration of Snippet search & FAQ page

Expand your reach globally with Translation

Reach global audience by localizing your content with Machine or Manual translation functionality in 35+ languages. Extend the reach of your created content, optimize costs, and increase discoverability by the users. Export and import your content using the widely supported XLIFF (XML Localization Interchange File) format. Leverage the state-of-the-art machine translation powered by Google Translate, Yandex Translate, and Microsoft Translator APIs. For more information, see Translating content to multiple languages.

Translation Workflow

Enhanced PDF output

Learn how new PDF output capabilities are evolving to fine-tune and meet your needs. Publish chapter-based printed documentation like a book and have better control over the final output with CSS3. Password protection to keep away the prying eyes from your important files. Improve your PDF accessibility by generating tagged PDF documents. Add secure and dynamic watermarks as protection to your PDF files. Wondering how to:

  • Set up the front matter with Cover page, Foreword, Preface, Table of Contents, and much more. 
  • Set up the back matter with Appendix, Glossary, Back cover, Index, Bibliography, and much more.
  • Use multiple columns for an entire publication.
  • Embed different kind of fonts in your PDF document 
  • Reduce the redundancy of images without sacrificing the image quality.
  • Combine multiple PDFs into a single PDF.
  • Adjust page magnification with Zoom In and Zoom Out settings.
  • Save any topic as PDF.
  • Export and Import settings as PDF template for reuse.
  • Managing cross-references and bookmarks. 

For more information on PDF enhancements, see Generate PDF output in RoboHelp.

Explore the world of cross-references

Establish a relationship between a new piece of information and the existing content with cross-references, which would help readers better understand the information. RoboHelp makes it easy to include, update, and maintain cross-references in your publications. Cross-references have the advantage of dynamically changing based on your output types. Use cross-references to link information within the topic or across multiple topics, or to a section in a topic. To learn how to work with cross-references, see Create and manage cross-references.

Inserting cross-references
Inserting cross-references

Powerful integration with Zendesk, Salesforce, and ServiceNow

Publish effortlessly to multiple channels to support the different needs of the end-users with robust built-in integrations with leading CRM solutions - Zendesk Help Center, Salesforce Knowledge Base, and ServiceNow Knowledge Base.

See more details on how to 

Integration

Get Adobe RoboHelp

Visit the Adobe RoboHelp product page to subscribe to RoboHelp.

The latest release of RoboHelp is available only via subscription. However, you can install a 30-day free trial from the product page and even request a demo.

If you are an existing user of an earlier version of RoboHelp (2019 release), you can easily upgrade to the latest version of Adobe RoboHelp. Visit Adobe RoboHelp to know more.

See System requirements to check if your computer supports the latest version of Adobe RoboHelp.

Basic workflow

Basic workflow in RoboHelp: From a project to a type of output

Create a project

A project is a container for all your content and the various components, such as Table of Contents, snippets, skins, and more, for building the right output. To learn more, see Create your first project.

Author the content

Using the powerful editor in RoboHelp, you can author your content with all the elements you need, to make your output engaging. Create topics for authoring and add text, images, and multimedia, format the content with text effects, tables, lists, and more.  You can preview the content in your desired layout while you are authoring. To know about how to work with a topic, see Work with topics and folders.

Import content

You can import content from other sources such as Microsoft Word files (.docx) into your project. For step-by-step Help, see Import Word documents into a project.

Build the navigation

You can link text and images to other content and decide the content hierarchy or organization scheme in your Help system. Create links among different sets of content (topics) and to content that is external to your Help system (such as YouTube videos). For step-by-step Help, see Create and manage links and Create and manage a Table of Contents.

Configure the output

You can select a type of output preset (for example, Responsive HTML5 and PDF) in RoboHelp and configure the settings to customize the appearance and capabilities of your output. You can also implement conditional content to show or hide content depending on the user interest, skill level, and other factors. For more information, see Generate output and What is conditional content.

Generate the output

Generate or publish the output for multiple platforms, such as web, mobile, and print. You can choose from a variety of output presets, such as Responsive HTML5, PDF, Microsoft HTML Help (CHM), Frameless, Mobile App, and more. For step-by-step Help, see Generate output.

To download and start using RoboHelp, see Get started with RoboHelp.

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