Senders commonly use agreement message fields to provide recipients with basic instructions and support in the form of URLs to additional content and email addresses for support contacts.
Adobe Acrobat Sign manages message field content that conforms to a URL or email address format differently depending on the tier of service in which an agreement is created.
Link formats that automatically convert:
Senders can include URLs and email addresses in both the global agreement Message field and the Private message field:
The email body displays the converted links in the style that the recipient's browser/email client dictates (not all browsers/clients will convert URLs to clickable links). Assuming the browser/client converts the links, selecting any link opens the target website in a new browser tab.
Email addresses open the email client on the local system with the email address pre-populated in the To: field.
URL conversion to links in email is natively handled by the recipient's browser or email client. It is not a feature of the Acrobat Sign email template.
When the recipient's e-signing page is opened, the Message and Private message can be displayed by selecting the message bubble on the right-hand side of the header rail:
When opening the viewing an agreement from the Manage page, the Message can be viewed at the top of the right rail. The Private message is displayed by mousing over the recipients near the bottom of the right rail.