If you already have the trial version of Lightroom 4 installed, it is not necessary to uninstall it. Choose the option to install the Creative Cloud version of Lightroom from within the Adobe Application Manager. It upgrades your trial installation to be the fully licensed version that is part of your membership.
Frequently asked questions
- I am a Creative Cloud subscriber and I already have a 30-day trial version of Lightroom installed. How can I update it to the Creative Cloud version?
- Why doesn't the Creative Cloud version of Lightroom take the serial number from my previously purchased (perpetual license) version of Lightroom?
- Why is Lightroom not listed in the Adobe Application Manager?
- I am a Creative Cloud subscriber. Why do I not see Lightroom 4 on the Apps & Services page for download?
- Can I get a refund for Lightroom 4 if I purchased it before I bought my Creative Cloud membership?
- Why is the option to install Lightroom missing from the Adobe Application Manager even though it's listed as available on the Apps & Services page?
- Using Lightroom with the Creative Cloud
I am a Creative Cloud subscriber and I already have a 30-day trial version of Lightroom installed. How can I update it to the Creative Cloud version?
Why doesn't the Creative Cloud version of Lightroom take the serial number from my previously purchased (perpetual license) version of Lightroom?
You can’t use the serial number from your perpetual license with the Creative Cloud version of Lightroom. Creative Cloud products license with your Adobe ID. Even though a Lightroom 4 Creative Cloud installation includes a serial number, it is only used for registration, not installation.
Ensure that your computer meets the minimum system requirements (Lightroom 4 does not support Windows XP). If the requirements are met, install the latest version of Adobe Application Manager available for download here.
I am a Creative Cloud subscriber. Why do I not see Lightroom 4 on the Apps & Services page for download?
Lightroom 4 does not work with the Windows XP operating system. Therefore, Lightroom 4 isn't visible on the Apps & Services page or in the Adobe Application Manager on Windows XP systems. To download and install Lightroom 4, upgrade your operating system to Windows Vista or later.
If you purchased Lightroom in the last 30 days, contact Customer Service for a refund, or see this document.
Why is the option to install Lightroom missing from the Adobe Application Manager even though it's listed as available on the Apps & Services page?
This behavior can occur when running an older version of the Adobe Application Manager. Updating to the latest version makes Lightroom appear in the list.
- Can I store my Lightroom catalog in the 20 GB of storage space I get with my Creative Cloud membership? No. Creative Cloud was not designed for this purpose. For optimum performance, a locally stored Lightroom catalog is best as images from modern DSLR cameras are over 20 MB each in size.
- Does my Lightroom catalog expire if I discontinue my Creative Cloud membership? No, your catalog doesn't expire.
- Will I lose any photos if I discontinue my Creative Cloud membership? No. Lightroom does not change the location of your photos. They remain in whatever location you chose when you downloaded them to your computer or imported them into Lightroom.
- Is there an export Publish Service in Lightroom to publish to the Cloud? At this time, there is no specific Publish Service for Creative Cloud.
- Can I store my Lightroom images in the Cloud? No. It's necessary to store your images on your computer.
- Does the work I completed with the trial of Lightroom transfer to the Creative Cloud version? Yes. Your catalog, which stores all of your edits in Lightroom, is not changed when you use the Creative Cloud version of Lightroom 4.
- Can I use Lightroom to create web galleries for the five included websites? Yes, as you can FTP files and directories to any site. However, there’s no specific integration between Lightroom and the Creative Cloud with regard to web galleries.
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