To launch a meeting in the browser window, install and enable the Flash Player in your browser. If Flash Player is not installed or is disabled, Adobe Connect meeting room does not open in a browser. Instead, it prompts to install the Adobe Connect application.
Adobe Connect application for desktop does not launch when a meeting is launched from Flash-enabled Firefox 32-bit browser. For first-time users, Adobe Connect application does not get automatically installed when using 64-bit Firefox.
Use any one of the following workarounds:
- Use a different browser.
- Manually install the application for desktop. Launch meeting directly in the application for desktop.
- Disable Flash in Firefox browser and then access the meeting URL.
If the Adobe Connect meeting still does not open in the browser, append ?launcher=false at the end of the meeting URL. For example, if your meeting URL is "meetingroom.example.com", then open "meetingroom.example.com/?launcher=false".
If the issue continues to persist, contact the Adobe Connect Support team here.