Issue Tracking Number
Adobe Connect is about to get faster, smarter, and younger with the upcoming Adobe Connect 12 upgrade, scheduled for Spring, 2022.
With this new upgrade, Adobe Connect’s legacy, the Flash-based Classic View will reach its end-of-life. Customers will no longer be able to host or join Adobe Connect sessions using the Classic View.
If you haven’t transitioned your Flash-based content and rooms to the HTML-based Standard View, then now would be the right time , ahead of Adobe Connect 12 release.
For more information, see Adobe Connect Classic View End of Life (EOL).
This document contains details about the Adobe Connect 11.0 release, including release dates, technical requirements, upgrades, improvements, and known issues.
Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.
Adobe Connect 11.0 is a major release providing new meeting applications, a completely new interface for hosts and presenters, improvements to key features, and greater accessibility.
Adobe Connect 11.0 rolls out in the following phases:
Upgrades will begin on Aug 30, 2020. See Adobe Connect Downloads and Updates to determine the upgrade date for your account.
Will be available from Sep 17, 2020.
Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade.
The new Adobe Connect 11 Windows application provides an all new user interface across meetings, virtual classrooms, and seminar rooms. Users can access all features, including HD cameras and screen sharing. A new Mac application provides greater reliability and better support for USB microphones.
Hosts have greater flexibility in managing layouts, controlling access to the host/presenter area, and naming breakout rooms. Share pods now support GIF content, participants can be rotated through breakout rooms, and layouts can be locked.
Enhanced Participants Rights
Participants in a browser can now be given enhanced capabilities including webcam and drawing rights. Participants in a browser will now get presenter rights when moved to breakout rooms.
Participants can now access subtitles and descriptive audio tracks in MP4 videos. Uploaded PDF content can now be read by screen readers.
For more information on the new features and enhancements in Adobe Connect 11.0, see What's New in Adobe Connect.
For the latest system requirements, see the Adobe Connect Technical Specifications page.
This update includes new versions of the Adobe Connect application for both Windows and Mac.
You will be prompted to install and run the new Adobe Connect application in the following situations:
The 'lightning installer' workflow, which installed the application directly from within the meeting, required the Flash Player and is no longer available with Adobe Connect 11.
If you are an administrator, ensure that end users have the latest Adobe Connect application. Download the latest stand-alone or MSI installers for the Adobe Connect application from this page, or install directly from the following URLs:
Here are the prerequisites for this release:
|Issue Tracking Number||Issue Description|
|2927236|| Added ability for hosts to see ‘who’s talking’ indicator privately
|| Fixed ARIA labels in Q&A pod for Screen Readers [Accessibility – WCAG Conformance]
|4109738|| Improvement – added ability to have an Event link button open in new tab
|| Fixed an issue with macOS and USB microphones causing freezing
|| Fixed issue with out of sync PowerPoint animation playback in HTML view
|| Fixed issues related to calendar logic for Daylight Saving Time (DST) in Events
|| Fixed issue where view count did not increment for Presenter 11 hybrid content
|| Fixed issue with slides not changing in some recordings
|| Fixed issue where PowerPoint was not in sync between hosts and participants
|| Fixed issue with PDF view alignment between application and HTML
|| Changed default settings in Compliance and Control for HTML Custom Pods to be Enabled
|| Fixed issue with Breakout Room Performance
|| Upgrade Application Server to Tomcat 9.0.35
|| Upgrade to JDK security baseline 1.8.0_251
|| Fixed issue with recordings in Templates folder appearing as duplicates in My Recordings
|| Fixed issues with HTML Custom Pod SDK – syncConnector, caughtUp(), others
Issue Tracking Number
.x-emf images in PowerPoint are not converted
Cameras not appearing in HTML view in Citrix XenApp. Switch to ‘Classic View’ to view cameras.