Open a PDF in Acrobat DC. Acrobat DC's icon is displayed in the dock.
Last updated on
May 16, 2021 04:18:10 PM GMT
Problem: Acrobat UI is not visible on launch, on Mac
When you try to open a document in Acrobat DC on Mac, the Acrobat's icon is displayed in the dock, but the user interface is not visible.
Possible reason: If you're using multiple monitors, you may see this problem.
Workaround: Select Zoom from the Acrobat's Window menu or remove external monitors
To resolve the problem, try one of the following workarounds in the order they appear below.
Workaround 1: Select Zoom from the Acrobat's Window menu
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Acrobat DC menus are displayed at the top, such as File, View, Edit, Window, and Help.
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On the Window menu, click Zoom.
The Acrobat user interface is displayed in the foreground.
Workaround 2: Remove external monitors
- Remove all the external monitors. The Acrobat user interface is displayed in the foreground.
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